Randy F.
Liked the system until it went AI
Liked the system until it went AI. Became very difficult, trying to figure out how it wanted me to word the answers. I knew what I was saying, it would reject the answers because it would look for certain phrasing. Several times it would tell me I was incorrect, I would change the answer, it would say that was wrong, then hint to the answer in wanted which my first answer just stated a little different. It would then lock me out. Three times I was locked out. Once for two weeks because it said I was going through my lessons too fast .
Response from Health Tech AcademySep 9, 2026
Randy, this is genuinely useful feedback and we're sorry the grading experience turned into a fight over phrasing. Knowing the material and having answers rejected over wording is frustrating, and getting locked out three times on top of that made it worse. We're passing your specific examples to the team that manages the assessment system so they can review how it evaluates answers and how the lockout rules trigger.