Programs Built for Better Career Pathways, working in healthcare today requires a unique mix of skills. Healthcare professionals need to master the knowledge required for their role, and accurately perform clinical duties, all while providing patients with the high level of service they’ve come to expect.We design our programs to teach you exactly what you need to take on an entry-level healthcare role. When you complete your program, you can be confident that you’re prepared to be successful, and you’ve got our support to help you land your next job.
Health Tech Academy (healthtechacademy.org) has 396 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
healthtechacademy.org
Website
healthtechacademy.org
Category
Education Services
Location
Austin, Texas
Listed on Five Star Index
2026
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The company replied to 24% of reviews.
Latest
Most recent review: October 2026.
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I enrolled with HealthTech Academy early this year. My academic advisor was Lakeisha. She was great to work with, and she answered as many questions as I needed answered. She was kind and professional. I definitely recommend this institution if you’re looking to do something self-paced or online.
PW
Precious W.
Older learners
My experience so far has been great. The only downfall is that I am a visual person so I like to have things in my hand that I study so I need a book. LaKeisha Palmer is a great coach when I have questions if she doesn't know the answer she gets back with me even on vacation. Thanks for making this a great experience for us older learners
SO
Sophonie
I had a great experience I felt well taking care of from the start . The staff communicated smoothly,clear.
I had a great experience the staff was great, and helpful the communication was clear. Which made the experience great.
ER
Ebony R.
Ms. Palmer, you are the goat‼️
Ms. Lakeisha Palmer is awesome. She is very kind, supportive, and knowledgeable about being a pharmacy technician. But that's not all — she wears many hats and knows a lot about various topics. She has made me feel more comfortable and confident about becoming a pharmacy technician. I wish I had a Ms. Lakeisha Palmer when I was in elementary and middle school. We really need more people like her. I just want to thank her for being who she is and for being a great adviser to many.
JN
Joe N.
Hands down the biggest scam!!!
Hands down the biggest scam! I started this program in April 2025. Everything was great in the beginning! I was promised a fair tuition and availability of all of the resources with the staff. Within the first 24 hours, there were problems already. I was told a different tuition amount that varied almost $750 from the first day that I signed up. I immediately called back and They did rectify the tuition. I also received my contract agreement which stated they will not have authorization to auto draft my account. Within a week, they made an illegal draft on my account and refused to cover the bank fees! Further, the end of the same month, you guessed it, they drafted again! I was furious! I called them back and was given the runaround. I was given several emails to address my concern too. Waited over a week and no one responded. I finally called back and spoke to Maria and finance. She was rude, condescending, and standoffish. She finally realized the error, and claimed that she fixed the system to no longer auto draft. Also, she refused to cover any of the bank overdraft fees. Over the next two months, I had a total of four unauthorized drafts! With me still being in the program, There was little I could do to change my debit card information. I had several hundred dollars in accumulated overdraft fees. Once again, Maria refused to help out with any of the fees. I did complete my program and receive my certification. About a week later, I was greeted with an email from Maria stating I still owed money! I went to my bank and spent over two hours. They are gathering all of my receipts. I submitted it all to her and she further debated and stated that The modified tuition was not valid! I had to spend another hour gathering documents and emails from Anthony who works in admission at health tech Academy. So I was able to substantiate everything! One week later, as you can guess it, they illegally drafted my account. I had to contact my bank and have them Rever the charge. Within two weeks from that, I received another email stating that I owed almost $2000! This amount is even more than the original tuition claim! I responded by email that it was an accurate. However, as usual, no response. This afternoon, I noticed another illegal draft of $263! I contacted our family attorney, gathered information for a civil judgment to recoup all of these fees, and also had to contact my bank and establish a fraud claim. When I went to take my national board exam, they informed me that health tech Academy has lost their accreditation to allow students to Take the national board before they have completed their clinic hours in surgical technology. This was a falsehood that was promised to me through health tech Academy. I had to jump through so many hoops to get my national licensure. Avoid this company at all costs!
Response from Health Tech AcademyDec 2, 2025
We are truly sorry to hear about your experience and the challenges you faced during your time with us. What you’ve described does not reflect the level of service and support we strive to provide, and we understand how frustrating and stressful these issues must have been for you.
Your concerns regarding tuition discrepancies, unauthorized drafts, and communication gaps are taken very seriously. We sincerely apologize for the inconvenience and financial impact this has caused.
To ensure this is resolved properly, we would like to work with you directly and connect you with our billing team to review your account in detail, verify all documentation, and address any outstanding concerns. Please reach out to us at [email protected] and reference your case so we can prioritize your request.
We appreciate the time you took to share your feedback, and we are committed to making this right.
CR
C. R.
My coach LaKeisha Palmer!
The curriculum was easy to get through. But the most important part of all of this was my coach LaKeisha Palmer! She kept me motivated and offered words of encouragement!I could come to her with any question I had and she always had answers! She really cares about your success and does everything in her power to help you be successful! She pushed me to take my certification test, I passed! She also helped me find my first position in my new career!I don't know what I would've done without her!! Thank you from the bottom of my heart LaKeisha!
RM
Ros M.
I enrolled in the Sterile Processing…
I enrolled in the Sterile Processing Tech program and am so far very pleased. I was able to start the course quickly. REALLY EXCITED.
JA
Jasmine
I just started but so far so good
I just started but so far so good. It takes a minute to figure out anything new but I’m learning quickly. Actually I am excited and can’t wait to finish asap!!!