David C.
My Medicare Part G plan was through…
My Medicare Part G plan was through CIGNA. CIGNA recently transferred it to Healthspring (a CIGNA Division). I have received some billings from medical providers charging me the full service amount - no insurance payment shown. I discovered that this is because the bills are not being submitted using the patient ID number - only submitted with the plan ID number. The member ID card from Healthspring only has the Plan ID on it. Luckily I received a paper statement and found it had the Patient ID. I have had to contact all the medical providers and give them the proper ID number and ask them to resubmit all the bills.

