Jennifer H.
I like your products
I like your products! I don’t like getting lectured when I ask when the products are coming! It does not help your sales when your emails are rude. If you are bad at customer service ,1 person that is not happy….11 people will know it! Do better!
Response from Health Natura, LLCSep 8, 2026
I am sorry that you felt that the email you received was rude. I reviewed the email you mentioned, and it was an informational message based on your question about your order's ETA. This is the same information we email to everyone who asks about the status of their preorder. Including projected stocking and shipping information, as well as email tracking information.


