Health Natura, LLCReviews of healthnatura.com

I sent an inquiry regarding ETA of my order the response was condescending. There were better words to be used for her to point out my stupidity! Still irritates me to this day.

Sorry, but any online company that fails the first rule of CUSTOMER SERVICE to provide a PHONE NUMBER has already told us how us customers are seen - as diminished and not honored to be able to connect with the people that provide the company with a living. While it has become a negative fashion to hide from us on websites by not proudly displaying a ph. number, than we shall seek to do limited business, if at all. I believe your products have merit, but CUSTOMER SERVICE is far more important than even product. If you emulate the business model of Dr. Mercola and others who value their customers I would give this company 5 stars. Too many small or online businesses make insulting excuses about being a small company and therefore can't provide the dignity and honor towards the folks that honor them by their purchases. I focus, trust and honor companies that are interested in their customers. I took the time to write this (pro bono advice from a Customer Service Trainer) as I believe you shall experience a positive and rewarding shift in your business when you are directly interested in your customers.

You need to use UPS or FedEx....USPS is broken and don't know what they are doing. My package went in the wrong direction by several states. I finally received it on Valentine's Day. USPS should close up.

I needed "clean"aspirin powder (without fillers, artificial flavors or colors). A big disappointment at $19.99! This is 2025 and aspirin is cheap- or should be! You think hospital prices are high until you go "Natura". Shame. Shame. Thank you for having it available and that gets two stars.