Rula A.
Unsatisfied Customer
Although the agent was very professional and accommodative. He responded to all my concerns Except the MSRA concept either was not mentioned or quickly mentioned without me noticing it. It turned out the MSRA limit is $10,000. Which means if something major happens and I don't have $10,000, I cannot be hospitalized. I really feel it is not fair and I could have found a much better plan. A major factor of the plan such as MSRA should be explained in details and one should not expect the customer to be expert in health insurance.


