HCFast.comReviews of healthcoveragefast.com

called 2 times trying to get ahold of anyone I could speak with about the coverage I purchased. they keep taking my phone number and no return phone call. Then I've called direct lines to individual people who said...."call me if you have any questions" and left messages and no return calls.

Although the agent was very professional and accommodative. He responded to all my concerns Except the MSRA concept either was not mentioned or quickly mentioned without me noticing it. It turned out the MSRA limit is $10,000. Which means if something major happens and I don't have $10,000, I cannot be hospitalized. I really feel it is not fair and I could have found a much better plan. A major factor of the plan such as MSRA should be explained in details and one should not expect the customer to be expert in health insurance.

Great Service and fast too!!

Would give 0 stars if allowable. The representative I spoke with misled me into buying a policy and the company is refusing to refund my $500 that I paid toward it. They have recorded conversations and they refused to use it to help me with my case. Customer service is incompetent as well. Like little robots restating pre recorded messages. Will never use them again nor would I recommend to anyone.

Every polite and smart about the insurance policy

Trying to make a payment yourself is like pulling teeth. I am unable to make a manual payment or even change my payment date. When payments are processed, they're processed separately and on different dates.... customer service is nice but the system they follow is ridiculous and I wouldn't recommend this insurance to anyone...

Representatives work hard to answer policy questions and resolve errors in reference to benefits.

I had to take the medical insurance and James Lett made it very simple to me.