Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.
Health Coach Institute (healthcoachinstitute.com) has 1,088 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
healthcoachinstitute.com
Website
healthcoachinstitute.com
Category
Personal Care
Location
Boise, Idaho
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 43% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I love the class videos. Carrie and Stacy communicate and teach so well! I anticipated more “class” time. I feel like there could be more info on some topics, and more student connection opportunities other than skills lab partner/ I’d love a weekly or bimonthly class connection.
Response from Health Coach InstituteOct 31, 2025
This is great feedback, Danielle! Although students have the opportunity for regular live events such as Coaching Zones and the Skills Lab: Partner Match, we understand you'd like more connection opportunities with other students. We will be sure to document your idea for future improvements! Thank you for the lovely review.
CU
customer
Excellent experience
Excellent experience
Response from Health Coach InstituteOct 31, 2025
Thank you for such a positive review! We're glad to hear that you've enjoyed your experience at HCI.
CY
Cynthia
Waste of Money
This course is not what I wanted, and it didn't deliver.
I wanted a spiritual coaching program and was told it included a spiritual component.
There was one week of spirituality.
The spiritual module was also created by copying and pasting content from another module. How do I know??
Well, your editors missed changing a word from a previous module. So, instead of stating "spiritual," it says something else.
This course is not credible. The content is dated.
The actual owners do nothing in the course.
At least with other courses I've taken, the owner is front and centre each week in live sessions with a cohort.
Once signed up, the owners are not present.
This was a money grab and full of nonsense.
Response from Health Coach InstituteOct 21, 2025
Hi Cynthia,
Thank you for taking the time to share your feedback and experience.
The Become a Health and Life Coach program is meant to give students the coaching tools, techniques, and training to specialize in whatever niche that they choose. We understand that the program did not meet your expectations, however, and we will be sure to document your feedback.
Thank you again for taking the time to share your thoughts with us. We appreciate you as a student, and hope that in the future you will be able to use what you've learned from the program with your future clients.
MV
Milena V.
User friendly
The content is comprehensive and easy to follow, the resources are relevant, helpful and useful. Additionally, the platform is easy to navigate. Currently, what I’m enjoying the most is having access to a very supportive community and completing skills labs.
Response from Health Coach InstituteOct 21, 2025
Thank you for your kind words! We're glad you’re finding the content, resources, and platform helpful, and that you’re enjoying the supportive community and skills labs. We love having you as part of the HCI community!
LM
Leslie M.
The course is very informative
The course is very informative, interesting and easy to follow.
Response from Health Coach InstituteOct 10, 2025
We appreciate you, Leslie! Thank you for the kind review.
TF
Thomas F.
The mentors have been awesome
The mentors have been awesome, so passionate, informative and supportive. New, exciting material is coming to us at just the right pace.
Response from Health Coach InstituteOct 10, 2025
Thank you for sharing how much you're enjoying the program, Thomas! We're glad the pace of materials is working well for you. Keep up the great work!
CU
Customer
The pace of the training is excellent…
The pace of the training is excellent and the handouts are very helpful.
Response from Health Coach InstituteOct 8, 2025
Thank you so much for your kind feedback. We're happy to hear that the pace of learning worked for you and that you're enjoying the handouts. We appreciate you taking the time to share your experience!
AM
Amanda M.
Overpriced for what you get
Overpriced for what you get. 1st of all this is way more health coach focused with sprinkles of life coaching. They do give you a lot of information but it’s all pre recorded and honestly the instructors are painful to watch at times.
You only get one module per week so it is not at your own pace as advertised. I even asked if I could have the modules unlocked early and they said no. The entire program could be done in a week if you were allowed to do all the modules at once but they stretch it to 6 months.
I do not think it is worth the money. I think many of the people that compete the program end up having the certification but not being successful coaches.
I’d look at other programs if thinking about coaching.
Response from Health Coach InstituteSep 30, 2025
Thank you for taking the time to share your experience and perspective with us. We’re sorry to hear the program didn’t meet your expectations.
The Become a Health & Life Coach program is designed as a 6-month, step-by-step training that blends health, life coaching, habit change, and business skills, with weekly modules to allow time for practice, mentorship, and community support.
The weekly module release is intentional, as it encourages consistent learning and integration rather than rushing through the material. That said, we understand that everyone has different learning preferences, and we appreciate your feedback on pacing and format.
HCI also stands behind student success with the Paying Client Guarantee as well as done-for-you materials, templates, and mentorship to help maximize ROI.
You deserve to feel confident that your investment is worthwhile. If there’s a way we can support you in ending strong—even if your experience was not what you expected—please reach out to us.
