Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.
Health Coach Institute (healthcoachinstitute.com) has 1,088 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
healthcoachinstitute.com
Website
healthcoachinstitute.com
Category
Personal Care
Location
Boise, Idaho
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 43% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The course content and instructors are very good. I enrolled in the program in October of 2025 and unfortunately did not meet the requirements for course completion due to unanticipated circumstances at home. When I asked to join another cohort, I was given one option, which was the very next one. When I told them the next cohort would not work, I was told there were no other options. So here I am paying almost $4000 with nothing to show.
Response from Health Coach InstituteJul 8, 2026
Thank you for your feedback, Lesley! We apologize that deferring to a class beyond the February 2026 cohort was not an option late last year. I'm so glad we were able to connect recently about the option to join us for our Fall 2026 class, and I look forward to hearing back if this timing does end up working out for you.
CR
Catherine R.
Outdated Content Despite Solid Coaching Training
I found the coaching techniques we learned to be solid and valuable. However, much of the program content felt outdated. By the time I completed my certification, the curriculum had undergone a major overhaul, leaving those of us with lifetime access tied to older materials.
The sections focused on launching a coaching business lacked depth and practical guidance. That said, Alyssa appeared to address many of these gaps within the Coaching Zones, which helped supplement the core program.
Response from Health Coach InstituteMay 8, 2026
Thank you for sharing your experience and thoughtful feedback! We’re so glad to hear the coaching techniques felt valuable and impactful for you.
As HCI continues to grow and evolve, program updates are introduced over time, though many students are still actively working through and benefiting from BHLC as it currently exists. We also appreciate your thoughts on the business-building content and are happy to hear the Coaching Zones helped fill in some of those gaps.
We will be sure to share your feedback with our internal teams, and hope you continue to utilize the HCI resources you have for your coaching career!
Wishing you lots of success!
SA
Sami
Inaccurate information before registering and feel unsupported
I talked more than 2 h with somebody to choose between programs, some of the information she shared was not correct. For example she mentioned I have access to course for 6 months but apparently it is only three months. I don't understand why?
Based on your orientation session I have to be able to see when my access to course finishes but I cannot see that.
There isn't anybody that guide you in this pathway.
Lots of sessions are hold after 3pm that I cannot attend. I prefer some sessions be during lunch time.
Response from Health Coach InstituteMay 1, 2026
Thank you for taking the time to share your feedback. We’re so sorry to hear about the confusion and understand how frustrating that must have been.
Our team will be reaching out to you directly to ensure you have clear information around your course deadlines, access period, and any available extension options.
For the Life Coach program, we do offer free extensions, and we’re happy to walk you through how that works.
We also appreciate you sharing your feedback regarding webinar scheduling. We’ll be sure to pass this along to our internal teams as we continue working to improve the student experience.
We are here to support you! If you need any additional assistance, please don't hesitate to reach out to our Support Team at: [email protected].
TA
TAMIKA A B.
I been trying to someone to reopened…
I been trying to someone to reopened coaching assignment 1 and nobody still haven't done it. I'm willing to pay for it and nobody hasn't sent me the payment link yet. This assignment is really important and I need for my coaching assignment to be reopened.
Thank you,
Sincerely,
TAMIKA
Response from Health Coach InstituteApr 6, 2026
Thank you for sharing this and for your willingness to continue; we can see how much this means to you. Our records show that several attempts were made to reach you, and we're sorry those communications didn't land as intended.
A member of our team will be reaching out to you directly to discuss the options available and the best path forward. We look forward to supporting you.
MF
Michelle F.
Lacks Quality
As a former student of the Advanced Life/Health Coach program I found the content and experience to be severely lacking. To me this organization seems closer to a diploma mill than any other educational experience I've had. You must access not less than 3 different applications to manage content, community, and collaboration. The focus of content is surface level and in some cases self-paced activities don't even work in the system.
Sales tells potential students one thing and then once enrolled the instructors or peer students advise the exact opposite. It's chaos personified.
Though I finished one half of this program I have yet to start the second half due to this issue. IN asking for a refund I was immediately told no, despite being only a few days past the 7 day pre-start terms and conditions. Despite not even having access to the course materials yet. Given the number of new students I see entering the platform daily it is clear that they simply want money and student satisfaction be damned.
Response from Health Coach InstituteFeb 18, 2026
We’re genuinely sorry to hear that this was your experience. What you described — confusion between platforms, technical frustrations, and inconsistent messaging — is not how we want students to feel while going through the program.
Our training includes a combination of self-paced curriculum, live instruction, bonus courses and community engagement tools. We understand that having an additional platform for your bonus course caused confusion, and this feedback has been shared with our internal teams for future improvements.
We’ll have a member of our team reach out to you directly to make sure your thoughts are fully heard and understood. Your experience truly matters to us, and we want to ensure you feel supported every step of the way.
AM
Amanda M.
Overpriced for what you get
Overpriced for what you get. 1st of all this is way more health coach focused with sprinkles of life coaching. They do give you a lot of information but it’s all pre recorded and honestly the instructors are painful to watch at times.
You only get one module per week so it is not at your own pace as advertised. I even asked if I could have the modules unlocked early and they said no. The entire program could be done in a week if you were allowed to do all the modules at once but they stretch it to 6 months.
I do not think it is worth the money. I think many of the people that compete the program end up having the certification but not being successful coaches.
I’d look at other programs if thinking about coaching.
Response from Health Coach InstituteSep 30, 2025
Thank you for taking the time to share your experience and perspective with us. We’re sorry to hear the program didn’t meet your expectations.
The Become a Health & Life Coach program is designed as a 6-month, step-by-step training that blends health, life coaching, habit change, and business skills, with weekly modules to allow time for practice, mentorship, and community support.
The weekly module release is intentional, as it encourages consistent learning and integration rather than rushing through the material. That said, we understand that everyone has different learning preferences, and we appreciate your feedback on pacing and format.
HCI also stands behind student success with the Paying Client Guarantee as well as done-for-you materials, templates, and mentorship to help maximize ROI.
You deserve to feel confident that your investment is worthwhile. If there’s a way we can support you in ending strong—even if your experience was not what you expected—please reach out to us.
JO
Jose
its great information but very poorly…
its great information but very poorly when it comes to connect with people.
Response from Health Coach InstituteJul 17, 2024
Thank you for your feedback, Jose. We are so sorry that you have lacked community while going through the course!
Please be sure to utilize your class Facebook group as well as the live sessions in your Learning Hub Calendar to connect with others. If you need any assistance with this, please reach out to us at: [email protected]. We are here for you!
SH
Sherri
Not worth the money
For me this program takes entirely too long to cover the material offered. In my frustration I have found more detailed information at the local library and through demo videos on YouTube.
I don't appreciate the conversational approach nor being read to like a 5 yr old child for presentations.
A book would be beneficial. Also a workbook with all the handouts instead of having to print it all ourselves after spending a ridiculous amount of money on tuition.
Response from Health Coach InstituteApr 17, 2024
Sherri,
We appreciate you taking the time to share your experience! Your feedback is valuable to us and we take it seriously.
The BHLC program is designed to be released weekly so that students have ample time to absorb the information and collaborate with their skills lab partners or practice clients.
We understand that the conversational approach in the BHLC lessons may not have resonated with you. Stacey and Carey aim to create a comfortable learning environment that aids in retaining information and helps to make students feel at ease.
Your suggestion regarding workbooks has been noted for potential future improvements.
Thank you again for your review! If you would like to discuss these topics further, please don't hesitate to reach out to: [email protected].
