HealthCentralUSA.comReviews of healthcentralusa.com

I had placed an order on January 6th 2024, except order confirmation, there was no communication for up to one month. I suspected it as a fraud or theft, so I followed up on shipment status on February 2nd 2024. Agent Proxy Ms. Tracy via re-amazeme.com responded on 3rd Feb and refunded, which is awesome. But seems like a fancy HealthCentralUSA website, with a dysfunctional organization behind the scene. They maybe careless and take advantage of ignorance. If I had not followed up, they wouldn't cared to refund. Seems group of disintegrated small unprofessional businesses working together. I lost ordering time, follow-up time, waiting time of one month, with no outcome.

I ordered something that turned to be out of stock because of manufacturer issues. I hadn't heard anything after the initial email confirming my order, so I eventually wrote customer service on a Saturday night. I didn't expect to hear anything back until Monday at least, but I received an email (and refund) within about an hour! It's so hard to find good customer service these days that I like to call it out when I receive it. This was GREAT customer service!

Consistant great customer service. I always have someone follow up with my inquires. Quality products at a competitive price

NaKisha was so helpful! I love your products..I also realize it can be a small challenge to ship to the “Land of Aloha” and I appreciate all of the help! Aloha and Mahalo, Leslie

You responded to my inquiry about where my order was. And you explained that my items are out of stock, and I would be issued a refund. Thank you for your services.

After placing an order via your site, I had realized a couple of weeks later that I had not received the item nor received any email declaring that the item was sent. That being the case I contacted customer service and immediately Tracy had reached out and apologized for the misunderstanding and then processed the refund from my order.

I missed my shipping information and Melody helped me find them and made sure they made it to my home. They have great prices and service.

they were very helpful in following up with our order, and gave us the feedback and processed our refund.