Betty R.
I called regarding the $1200 grocery…
I called regarding the $1200 grocery card and when it was all done they couldn’t help me with that and I got transferred and a robot came on and asked if I was a health professional and I tried to say no and it kept asking me the same question and said I had to go somewhere on the internet and hung up.
Response from HealthCare SelectFeb 16, 2026
We appreciate you bringing this to our attention. We're sorry you had trouble with the grocery card information and encountered issues with the automated system. We will investigate this experience to improve our service. Thanks for your feedback.