HeadshopReviews of headshop.com

FOLKS STOP AND READ- BEFORE YOU ORDER FROM THIS PLACE - THEY GIVE NO DISCLAIMER SAYING YOU ARE PAYING TO TALK TO AN AUTOMATED SYSTEM MY STUFF IS SAYING IT CUILD NOT BE DELIVERED THAT CRAP AS I HAVE BEEN HOME AWAITING DELIVERY FOLLOWING THE TRACKING / AND WHEN YOU ATTEMPTE TO FILE A CLAIM ITS A ROUND ROBIN ASKING FOR THE EMAIL THEY AREADY HAVE AND NOW MY ORDER WAS OVER 50.00 AND NOW THEY ONLY WANT TO REFUND 45.00 THATS FRAUD AND THEFT, ONE ADDRESS SHOW CALIFORNIA BASED AND I WILL BE FILING A COMPLAINT WITH START AND FEDERAL AGENCIES, THIS IS A FRAUD - I WILL BE PLACING A REVIEW ON YELP, WHERE THEY CANNOT BLOCK IT

UPDATE: After over 3 weeks sending emails regarding the purchase that was charged to my Credicard but never received, never even heard from Headshop.com , still on my creditcard statement and wasnt refunded. This business are a big scan. Recently made a purchase from Headshop.com but did not received any email from them, my credit card was charged. So I emailed them asking them to check the order, since I was charged for $ 300.15. Never replied to my emails even after the 24hours they stated on their website for inquiries. I tough the company was a legit business that I could purchase from but seems like I was wrong. Please refund my money so I can buy somewhere else.

Honestly not a website I would recommend ordered 3 things and only received one. Then when I told their customer service they said the other items were on the way it took 2 weeks and they sent the wrong items. I did get a refund on what I didn’t get so I did not get scammed but the whole process was bad and annoying. Seems like they are a big drop shipping company take your money else where .

If I could give a 0 I would. Basically pulled the i did not buy insurance scam and kept my money with "to bad so sad" kind of attitude. Sad to have folks like this doing business in the Ashville NC community. Find another supplier.

I’m at a loss and this site is a scam. They supposedly shipped my item over a week ago- I reached out to Customer Service who said that the package is lost in transit and they are not responsible since I did not purchase insurance and they can do nothing more to help. I reached out to USPS to file a claim and per USPS- the tracking status indicated the item was never received by the postal service. The item I was purchasing is now out of stock. It’s ironic that it seems as though the item was batch scanned and is now lost? I’m thinking they claimed to drop it off simply so they could take my money and claim they are not responsible. It’s really really terrible and they are of no help. The worst customer service and company. DONT WASTE TIME OR MONEY HERE

Never received my grinder after over a month. Tried emailing and got no response. I was charged immediately and it never shipped. I now have to dispute the charge on my card. Buyer beware. Edit: 6 days after I sent an email, they replied here stating that they never heard from me.

Very low-quality glass, Bought a "Ash Catcher" the glass was so weak the inter percolating unit gave out & broke off causing all the arms to break. Never dropped it the outer glass is still perfect. Also bought a Freeze bubbler pipe, also very low-quality glass the internal percolating section self-cracked. Can't even use it.

Item listed online but not available in stock.