Ronnie M.
Every thing works great
Every thing works great. I can access the entire songs now. Thanks for everything.
Response from HDpianoNov 4, 2024
Thank you so much, we're thrilled that you're enjoying HDpiano+ now, happy playing!

HDpiano proudly serves the most-watched piano tutorials online. Boasting over 1.5 million YouTube subscribers, many of whom pay for a premium subscription, HDpiano shows you how to play your favorite songs on piano - FAST and without any prior experience. Impress yourself today!
HDpiano (hdpiano.com) has 321 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ronnie M.
Every thing works great. I can access the entire songs now. Thanks for everything.
Response from HDpianoNov 4, 2024
Thank you so much, we're thrilled that you're enjoying HDpiano+ now, happy playing!
jay
Why oh why are so many great songs missing the melody. 2pac changes. Elton john classics..Most 90s pop. Easy like Sunday morning Lionel Richie. Britney spears every time. The list of these beautiful piano songs go on. To people learning piano please do your research. For instance, flowkey offers every song in full. I haven't come across 1 accompanying version. Let's be honest it's called HD piano. Do the developers think we are all professional singers? I would understand some accompanying melody's but when it's the vast majority it doesn't make much sense. If you wanted to be diverse you could just add the non melody/melody version of the songs but surely the priority should be on the whole piano score. I'm certain the developers are cutting corners otherwise what other explanation is there? Whichever way you look at it it's misleading to a degree. If the developers want to continue this practice maybe call it hd piano for singers/bands?
Response from HDpianoOct 31, 2024
Hi, thank you for your feedback and I'll be reaching out to connect directly so we can work to better resolve your issue. We have received a lot of positive feedback over the years regarding the content of our lessons- historically it has been our mission to honor EXACT piano parts as they occur in peoples’ favorite recordings. This means they are the accompaniment so you can play just like Freddie Mercury or Billy Joel and sing along, have someone else sing along, play in a cover band or just enjoy the instrumental. We do realize that there are some songs that require the melody and have over 600 tutorials that include the melody as a result. You can find them here: https://hdpiano.com/browse-library/?sort=popularity&version=Melody We will take your feedback into account though for consideration to include melody more often, however I hope you understand the value and offering of HDpiano is to play and sound just the piano part on your favorite recordings.
Andrew
Initially satisfied with the product however I hadn't used for over 6 months and was unaware that I had a recurring subscription. The auto renewal function at 197$ a year for a product I don't use is outrageous. In response to the reply. I received an email from HD piano on the 11th April stating that I was missed and asking me to consider renewing. I then noted that the sum of £161.83 was debited from my account from HD piano due to an auto renewal. I am sure that your site metrics show that I have not accessed the site for the last 6-12 months. Auto renewal/billing of a service that you know I don't use suggests the prioritisation of profit over good faith. I have not received any direct correspondence from HD piano following this post. I would welcome a full refund.
Response from HDpianoApr 15, 2024
Hi Andrew, we emailed you directly last week to further explain and present a solution for you - we hope to hear from you soon! We apologize for any surprise, we have a transactional email going out to all users 2 weeks before any renewals occur to explain the price increase (due to increased investment in HDpiano+) and allow time for discussion and even cancellation if preferred.
Emil K.
Be carefull !! When I created the account, the system said payment would be USD 50+. Then after 3 weeks ( before a free month period ) , they tried to charge me for $197 off my card. I'm very lucky my limit was lower. This is unacceptable!
Response from HDpianoDec 29, 2023
Hi Emil - I have been emailing with you to try and figure out where you saw any of this information since it does not match our 3 week free trial or pricing. I hope we can come to an understanding on this as I'm trying to work to understand how this happened and to find a solution.
Patricia T.
I had a terrible experience because the videos would stop altogether, take a long time to continue and then wouldn't be synced to what was being shown so I could not learn anything. There was no sheet music to go along with the videos that might have filled in the missing parts and I don't think most of the videos were tailored for beginners. Names of chords and notes were not clearly outlined in every instance. There are other, much better teaching sites available.