Melissa T.
This is a great service
This is a great service, it helps thousands , who couldn't do it on their own. However to use "shame of buying " these products to get more business is disgusting to me! Such a great service , seems you could find a way to advertise without shaming people ! Come on , how much do you pay these people, and you get shame?
Response from HDISJun 30, 2021
We understand that incontinence is a sensitive issue for many, and we never intend to make any one feel ashamed regarding the condition. On the contrary, we hope to help people live life to its fullest, without having to feel any worry about an accident occurring. Many of our customers appreciate keeping their “private business private” and that is why we offer discreet delivery. At the same time, we also sponsor various non-profit agencies and nurses associations to create more awareness around incontinence. People often suffer through their incontinence without seeking help. Many people are more willing to talk to us about their incontinence than they would their doctors, or their own family. We appreciate your feedback and it is valued. We apologize that the commercial struck the wrong chord with you. Our goal as a company is to treat our customers as family, and give them the dignity they deserve to enjoy each day without worry.