Donald A.
Relevant information .....
It is still not clear from the online verbiage which pads hold more liquid and how much. Better standards for comparison is needed.
Response from HDISJan 5, 2017
Thank you so much for your feedback!

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 337 reviews with 3 stars · Clear filters
Donald A.
It is still not clear from the online verbiage which pads hold more liquid and how much. Better standards for comparison is needed.
Response from HDISJan 5, 2017
Thank you so much for your feedback!
Dorothy j H.
Above says it all!
Response from HDISJan 4, 2017
Thank you for your feedback. A customer care representative will give you a call to discuss more affordable options.
Robert
The pictures and descriptions of the protective underwear on the HDIS website were not helpful towards identifying the product. I had the packaging from the last package we received at the nursing home, and the packaging/description didn't quite match up. It would have been helpful if the H DIS pictures and description had included the SKU number so that I could match it up to the package.
Response from HDISJan 4, 2017
Thank you for your feedback. We will be glad to help you! A customer care representative will give you a call!
Gloria
I was buying my mom's products all from he is but once the limit was reached on the depends they jumped 4 times the price. I was able to find the same thing on Amazon for a quarter of the price.
Response from HDISJan 4, 2017
Thank you for your feedback. A customer care representative will give you a call. We do have products for all price points.
Janis A J.
AGAIN, I am responding in regard to the service/delivery time. From the day I placed my order (11/27) it took 15 days to receive it. I received the order today (12/12). Is this the standard now?
Response from HDISDec 13, 2016
Janis, thank you for letting us know that it took a very long time to receive your order. This is definitely not the standard. A customer care representative will give you a call. We apologize for this inconvenience.
Judy
I needed a cool sleep experience and the Cool Pillow sounded like a good deal. Well, It got hot with me sleeping on it and I am unable to use it. Poor advertising. Can not use the item'/
Response from HDISDec 12, 2016
Judy, thank you so much for the feedback and for letting us know. A customer care representative will give you a call. Thanks!
Paul
the only negative experience with the shipping was that there was no invoice included with the shipment
Response from HDISDec 7, 2016
Thank you for your feedback! A customer care representative will give you a call regarding your invoice.
Kay L.
THE PRODUCT IS EXCELLENT HOWEVER THE SHIPPING BOX IS MUCH TOO THIN AND WAS PACKED POORLY. the package arrived spit open completely at the seem due to one thin piece of tape used to seal the opening and a huge tear of the box on the side due to too many packs of pads being put into one very thin cardboard box. I was very lucky that the inside packs of pads were not damaged!
Response from HDISNov 29, 2016
Thank you so much for letting us know. A customer care representative will contact you to assure you that this will not happen again. We are glad your products arrived in tact. Thanks!