Ralph
Product was not as they advertised
Product was not as they advertised. It did not work like they said it would. Money wasted buying the product. Should have bought a box of tissues.

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 323 reviews with 1 star · Clear filters
Ralph
Product was not as they advertised. It did not work like they said it would. Money wasted buying the product. Should have bought a box of tissues.
Georgiana
I ordered the wrong item
Response from HDISJul 5, 2017
Thank you for your message. A customer care representative will give you a call to find the correct product for your needs.
Heather
Your company is extremely high 22 diapers for 32.00. Never will purchase from your company again
Response from HDISJun 20, 2017
Thank you for your feedback. We offer products at all different price points, a customer care representative will be in touch with you soon to discuss.
Alan L.
Too slow. Had to go to CVS. It's 6/14/17 and the package still has not arrived.
Response from HDISJun 14, 2017
We are sorry to hear about your negative experience. A customer care representative will call to discuss.
Derrick
I ordered my item over a week ago and have not received it as of today I will not order from them again. I was also charged a order charge that was more then the item that I ordered.
Response from HDISJun 6, 2017
We will look into this and a customer care representative will be in contact with you to discuss. Thank you for your feedback!
Ruth
have not receive any up date when to be delivered , taken long to be received, have not yet received
Response from HDISJun 6, 2017
Thank you so much for your feedback. We will look into this and a customer care representative will be in contact with you.
Michelle
I Placed my order 8 days ago and still hasn't shipped. I sent an email to custcare @ hdis.com and still haven't had a response about my order. So easy to take the money but a different story trying to get support.
Response from HDISJun 1, 2017
We are sorry to hear about your negative experience. A customer care representative will be in touch to discuss.
Dissatisfied
It is now expected that my order will not arrive for another week, despite having ordered it over a week ago. The delivery date has now changed 3 times.
Response from HDISJun 1, 2017
We are sorry to hear about your negative experience. A customer care representative will be in touch to discuss.