HDISHDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Clothing & Underwear · Kansas City, Missouri
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Showing 193 reviews with 2 stars · Clear filters
Judy
Not particularly happy with the product. It was difficult to understand just what I was going to get. A bit disappointed in what came. Also, the price was misleading. Expected to pay less than $2.00 each, but the invoice was for $3.50 each. BIG difference.
Response from HDISOct 26, 2015
Judy, we are very sorry for your experience. A customer care representative will give you a call today. Thank you for your feedback!
Paul
Attends AP0750 2xl (quantity 48) was the product. Your price $71.99 Through Amazon $55.00 (free shipping). Christian Discount Med. $39.97+ $8.95(shipping)= $48.92 My first small purchase (to try the item) was first ordered at two other sites both took the order than advised they were out of stock refunded the $. Yours was my last choice. Seeing and comparing prices you came in last. Please NO Junk mail to my E-Mail address.
Response from HDISOct 22, 2015
We truly appreciate your feedback. We are glad you were able to get your Attends product. If this product does not work out for you, we are available to offer alternatives as well as free samples of other products. Thank you for your business!
Linda J.
After purchasing products from you for quite a while , am finding I've been spending a lot more than I should be. I'm paying almost double for Tena pads. So , needless to say, I will not be ordering more from you. Thank you.
Response from HDISSep 28, 2015
Thank you for your feedback. We have an extensive product assortment, and we have products for all budgets. A customer care representative will give you a call to discuss other options. Thanks!
Doug
I recieved my product in just 3 working days but its not what i thought it would be. Calmoseptine. Is gritty calmine lotion ! I applied it to my leg for 3 days and haven't seen any improvement in my cellulitis.
Response from HDISSep 24, 2015
Thank you for your feedback. I am sorry to hear that your purchase isn't what you expected. A customer care representative will call you to follow up shortly. Thanks!
Jene
Why send the package Fedex to the post office instead of directly to the home address. That adds two or more days to the delivery time.....
Response from HDISAug 18, 2015
Thank you for your feedback. We will look into this and be in touch with you!
Diana
Did not recieve an electronic confirmation/invoice despite it being an online order!!
Response from HDISJul 28, 2015
Thank you for your feedback. A customer care representative will give you a call this morning!
Elvia
I did receive what I ordered but at a very high price; why is HDIS charging double the price that you pay in local retail stores; not worth the convenience.
Response from HDISJul 21, 2015
Elvia, thank you for taking the time to leave us feedback. We have products to fit every budget. A customer care representative will give you a call to discuss. Free samples are available as well.
Obataiye
I received the shipment in a damaged box. I refused to use the contents be cause they appeared to have been opened. A customer service agent promised to ship the most needed products via overnight mail. That did not happen and I was forced to buy the items locally.
Response from HDISJul 2, 2015
Thank you for your feedback. A Customer Care Representative will be in touch with you this morning.