HDISReviews of hdis.com

4.45,742 reviews
Clothing & Underwear
9385 Dielman Ind. Dr., Olivette, Missouri

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HDIS

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About HDIS

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.

HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: hdis.com
Website: hdis.com
Category: Clothing & Underwear
Location: Olivette, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HDIS reviews

Showing 193 reviews with 2 stars · Clear filters

Barbara B.
Sep 6, 2016
TOO EXPENSIVE.
Too confusing and cheaper else where
Response from HDISSep 6, 2016
Thank you for your feedback. We do offer products at all price points. A customer care representative will give you a call to discuss.
John S.
Aug 23, 2016
Price Increase
The recent price increase on the Manhood pads from $36.50 a box to $69.99 a box was a significant shock. That is a 91% price increase. Obviously I am assessing other supplier options.
Response from HDISAug 23, 2016
Thank you for your feedback! We appreciate your business. Unfortunately, there was a significant manufacturer increase in cost for this product. We do have a similar product, a Reassure Male Guard, and we can send you a sample to see if this product will work for you. Thanks!
Shirley
Aug 22, 2016
Package left out side
The package was left out side in the rain delivery person never let me know it was delivered,fell all apart when picked up water ran all over my floor the box just fell all apart.
Response from HDISAug 22, 2016
We are extremely sorry for your experience, and we appreciate you letting us know so that this does not happen again. A customer care representative will give you a call today. Thanks!
Linda and J.
Aug 8, 2016
Mediiocre
My first sample box contained 30+ Tena briefs with tabs (I had not asked for tabbed items.) There was no opportunity to return/exchange it. The second sample box contains all Reassure underpants. This doesn't really give me a "sample," does it? I will probably continue to buy these items as I need them at Walmart.
Response from HDISAug 8, 2016
Thank you for your feedback. A customer care representative will give you a call to discuss.
Ray
Aug 3, 2016
Mislead
Item was not the same as offered by the mfg.
Response from HDISAug 4, 2016
Thank you for your feedback. A customer care representative will give you a call.
Dorothy R.
Jul 25, 2016
Too thin
My mother says that she can wear them with her pads,nut not alone
Response from HDISJul 25, 2016
Thank you for your feedback. We appreciate your business. A customer care representative will give you a call to discuss options that may work better for your mom.
Laura
Jul 5, 2016
Expensive
Product was way overpriced. I am unable to purchase what I need in a store nearby anymore and thought this would be a good option. The cost was more than double what I normally paid in the store. Am looking for another place to order from.
Response from HDISJul 5, 2016
Thank you so much for taking the time to provide feedback. We have a wide variety of products for all budgets, and we can send you samples of products that may better fit your budget. A customer care representative will give you a call!
unhappy C.
Jul 4, 2016
last resort to shop
I was forced to use this place when my big box store had my depends on back order. I pay 11.96 per bag at this store. I ended up paying 56 dollars and some change for two bags that would have cost me about 32 dollars with tax and shipping. What a rip off. This should be a last resort place to use. They charge top dollar to the disabled and elderly.
Response from HDISJul 5, 2016
Thank you for your feedback. We offer a wide range of products at every price point. A customer care representative will call you to discuss other options that may work better for your needs.

HDISReviews of hdis.com

About HDIS

About these reviews

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HDISReviews of hdis.com

HDIS reviews

TOO EXPENSIVE.

Price Increase

Package left out side

Mediiocre

Mislead

Too thin

Expensive

last resort to shop

About HDIS

About these reviews

More in Clothing & Underwear, Missouri

Sculptiss

Makaboo

Art-O-Rama Shop

strengthent.com

HDIS reviews

TOO EXPENSIVE.

Price Increase

Package left out side

Mediiocre

Mislead

Too thin

Expensive

last resort to shop