HDISReviews of hdis.com

Response from HDISMar 12, 2020

We are working very hard with the manufacturer of Poise to get better pricing for our customers. Please keep in mind that all of our prices do include the cost of shipping. So you know, HDIS does offer a Price Match Policy and Satisfaction Guarantee -> https://www.hdis.com/satisfaction-guaranteed We also offer Case Specials, starting at $49.95, delivery included to 48 states, available from our home page at HDIS.com. For the best combination of quality and affordability, we do recommend the Reassure Brand. We hope this information helps you.

Response from HDISMar 9, 2020

Thank you for your feedback. You may be interested in trying our Variety Packs, which offer you the ability to try a variety of brands, at a very low cost! You can find those on our website here: https://www.hdis.com/specials/variety-packs An HDIS customer counselor may also be worth consulting via phone at 1-800-269-4663 during normal business hours - they can recommend a product that is suited for your needs. Sincerely, the HDIS team

Response from HDISMar 4, 2020

Thank you for your feedback Bill. Our Reassure brand does have a 100% Satisfaction Guarantee and we would be glad to help your find a product that does suit you. Our customer service specialists have the ability to send free samples of the Reassure brand. Feel free to give us a call during normal business hours at 1-800-269-4663 - we hope to help!

Response from HDISFeb 3, 2020

We are sorry that you were not happy with the performance of the product you purchased. Our customer service team would be happy to help you find something that does work, possibly a different absorbency, style, fit or size. We do send samples, and want to help you. You can reach us at 1-800-269-4663 during regular business hours. Thank you.

Response from HDISJan 30, 2020

Thank you for this feedback - we do certainly want to help you and your Mom find a product that works to stop leakage! Feel free to give our customer service team a call at 1-800-269-4663 during regular business hours, we have a wide variety of specialty brands and sizes that you could try. Overnight protection level is usually the highest absorbency in most brands - finding the right fit is also important so that the product fits snugly and fluid is absorbed completely, away from the skin and preventing leaks.

Response from HDISJan 30, 2020

Thank you Donald for the feedback. We do our best to provide products at an affordable price and offer a "price match policy" as part of our Satisfaction Guarantee. HDIS does specialize in carrying hard to find items. We will pass along your points of feedback to our management team, it is appreciated.

Response from HDISJan 13, 2020

Hello, thank you for your feedback. We are sorry to hear about your experience with the Butterfly product. We do not manufacture the product, but we will surely pass along your feedback. If you require special handling on any of your deliveries, or would like to have any materials excluded from your shipments, please contact us at 1-800-269-4663 or email us at [email protected]. One of our Customer Care Representatives will get that noted on your account. -HDIS