Robert C.
Order substituted by HDIS
Order substituted by HDIS. Items sent that were not ordered. "Bait and switch"
Response from HDISOct 22, 2018
Thank you for your feedback. A customer care representative will reach out to you today!

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Clothing & Underwear · Kansas City, Missouri
Excellent
Clothing & Underwear · Saint Louis, Missouri
Excellent

Clothing & Underwear · Santa Cruz, Missouri
Excellent
Clothing & Underwear · PHILADELPHIA, Missouri
Great
Showing 323 reviews with 1 star · Clear filters
Robert C.
Order substituted by HDIS. Items sent that were not ordered. "Bait and switch"
Response from HDISOct 22, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Marquita
My husband said washable underwear felt like he was in a wet bathing suit all day. They did not keep his pants dry.
Response from HDISOct 18, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Cordia
I ordered six bottles of lotion and two had spilled out in the box. They were sent in a very large box with no packaging causing the bottles to move around and the tops came off. This was the worst service I have receive from your company. (note. this is not my first order)
Response from HDISOct 15, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Marilyn
While the product I bought is excellent, the price is terrible. I can get these same pads at Wal Mart for approx $ .30 ea while the cost for the same product from HDIS is $ .55 ea. Very disappointing. I will be buying these pads at WalMart.
Response from HDISOct 8, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Anthony
I was under the impression that my purchase would be comparable to what I would pay in a retail store. That was not the case I believe I paid almost twice as much. Needless to say I probably will not be ordering again.
Response from HDISSep 25, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Wendy
It took 10 days for my order to reach my 87 yr old MOTHER. Might rethink your service. My first order was received within 2 days.
Response from HDISSep 24, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Marty
Panties run big and they leak.
Response from HDISSep 19, 2018
Thank you for your feedback. A customer care representative will reach out to you today!
Ellen
Was sent wrong size Way over priced. Bought same product for 1/3 of cost
Response from HDISSep 18, 2018
Thank you for your feedback. A customer care representative will reach out to you today!