Dale
Cannot work the thermometer
Cannot work the thermometer. Need help with it
Response from HDISJan 15, 2019
Thank you for your feedback. A customer care representative will give you a call.

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 323 reviews with 1 star · Clear filters
Dale
Cannot work the thermometer. Need help with it
Response from HDISJan 15, 2019
Thank you for your feedback. A customer care representative will give you a call.
Keith
Worst product ever saw. Would rate it a minus 10 if could.
Response from HDISJan 15, 2019
Thank you for your feedback. A customer care representative will give you a call.
Mildred
I plan to return the item purchased. The description of the product was inaccurate and incomplete. Totally not what I expected to receive.
Response from HDISJan 10, 2019
Thank you so much for your feedback. A customer care representative will give you a call to help you find a better product for your needs.
Christine
Please let me explain the 1-star rating. The web site is good and navigating it was easy. Checkout was a breeze. The complaint I have is with the picture you showed of one of the products I bought. The picture on your website was no where near what I received. I am unable to use this item, and I have 4 large packages of it. Otherwise, I would have given 5 stars. Thank you.
Response from HDISJan 9, 2019
Thank you so much for your feedback. A customer care representative will give you a call to help you find a better product for your needs.
Pamela
If I could award you less than one star, I would. I placed my order on 12/29/2018, and as of today, 1/7/2019, the order is still shown as "processing", with no progress as to delivery. You have, however, taken the money from my bank account. So you have my money and I have NOTHING!
Response from HDISJan 8, 2019
Thank you for your feedback. A customer care representative will take a look at your account and give you a call.
Barb
Ordered on 12/27 & have not received my order yet. Can't rate any higher. Rude customer service kept telling me the delay was my postal service problem not theirs. I never even received a shipped email with a tracking number
Response from HDISJan 7, 2019
Thank you for your feedback. A customer care representative will look into this and give you a call!
Mary
The package was never delivered because it was damaged. It was sent back to the company and we have not received a replacement yet
Response from HDISJan 4, 2019
We will look into this and make sure your replacement is on the way! Thank you!
Steve
I did not receive my purchase.
Response from HDISJan 2, 2019
Thank you for reaching out. A customer care representative will look into this and give you a call.