Virginia
So I order my swing on 2/7
So I order my swing on 2/7. Finally on 2/11 I get an email informing me my order has shipped followed on the same day from HDIS telling me my swing has been lost in the mail and they are refunding me. Meanwhile my original e-mail still states that the item is in route. However when using ups tracking number online it lists the swing as having been delivered on 2/8,the day after I ordered it, to Ohio. I’m in Tennessee. So now I’m confuse. Should I order another swing or not. I’ve gotten rid of my patio furniture on my front porch in anticipation of this swing being delivered.
Response from HDISFeb 19, 2019
Thank you for your feedback. A customer care representative will look into this and give you a call.