HDISHDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Clothing & Underwear · Kansas City, Missouri
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Showing 193 reviews with 2 stars · Clear filters
Natbug
I received my order confirmation and everything was correct. My order wasn't delivered because somehow someone keyed in the wrong street address on the delivery slip. I'm not sure if I will order again....
Response from HDISMar 15, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will look into your account and give you a call!
Charles
Never a smooth transaction, have no idea why.. Didn't even bother to call them about it, been there dun that.,
Response from HDISMar 14, 2018
Thank you for your feedback. A customer care representative will give you a call to follow up.
Penny
Misunderstood my order, Thought I was getting more than 12 real fit depends for $32.00. We can purchase the same size box at walmart for 12.00. Sending them back. I am not happy that I have to pay for shipping either.
Response from HDISMar 14, 2018
Thank you for your feedback. A customer care representative will give you a call to follow up.
Patricia
5 days for delivery? Not convenient at all.
Response from HDISMar 14, 2018
Thank you for your feedback. A customer care representative will look into your order and give you a call!
Andrew
Took 9 days to arrive. I know it's free shipping but nothing should take that long nowadays. Plus no one ever returned by email
Response from HDISMar 9, 2018
Thank you for your feedback. A customer care representative will follow up with you. We appreciate your business!
Betty
Too difficult to cancel. Too much shipping Handleing. Too expensive. I'll keep it because it's too difficult to return. Do unsubscribe from your site.
Response from HDISFeb 27, 2018
Thank you for your feedback. A customer care representative will give you a call to help you change or cancel your subscription!
Unhappy
The product was totally unsatisfactory. I was looking for a highly absorbent pad, the ad on line made the one I bought sound very aborbant... it is anything but that. I had to throw them away... I had been ordering Poise heavy absorbent pads every month from Amazon; but Poise changed the quality of their pads so now I am searching for a replacement.... this was certainly not it!
Response from HDISFeb 26, 2018
Thank you for your feedback! A customer care representative will give you a call to help you find a replacement product.
gm
I ordered some compression arthritis gloves dues to mild neuropathy. I got the gloves, they are great, but came accompanied with nearly a ream of paperwork, pamphlets, order forms, advertisements, brochures, advertisements and oh yes, did I mention advertisements for INCONTINENCE supplies. What made you think I would be interested?????? I need to order some mild compression socks as well, but it won't be from your company.
Response from HDISFeb 21, 2018
Thank you for your feedback!