Luther
Transaction went well
Transaction went well. The new batch is much less sturdy than before. They seem flimsy to me.
Response from HDISMar 6, 2019
Thank you for your feedback. We appreciate your business!

HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 337 reviews with 3 stars · Clear filters
Luther
Transaction went well. The new batch is much less sturdy than before. They seem flimsy to me.
Response from HDISMar 6, 2019
Thank you for your feedback. We appreciate your business!
Steven
I received the box and it was torn open with no damage to the goods inside. (Just on the top) Also it was suppose to come Monday with the due date Friday. The package showed up Saturday.
Response from HDISMar 6, 2019
Thank you for your feedback. We appreciate your business. A customer care representative will give you a call to discuss how to schedule your next delivery to save time and money!
Charles
The time from purchasing to arrival at my house is 12 days. Other companies average about 7. Outherwise Great Service!!
Response from HDISFeb 27, 2019
Thank you for your feedback. A customer care representative will give you a call to discuss how to schedule your delivery.
Gery
I wish they had this in more of a brief (less of a high rise)
Response from HDISFeb 26, 2019
Thank you for your feedback. A customer care representative will give you a call to discuss a product that may work better for your needs!
Nancy
I resorted to this method of ordering after many aggravating attempts to order through HDIS.com. I got so tired of "losing" all my input when I tried to check out, of being frustrated trying to use the "cart" to place an order, only to be unable to correctly get the merchandise transferred to an "on order" status. I even had trouble trying to find products I'd ordered many times before on the "old" website. AND when I'd had a service representative help me the first time I tried the new site, she mis-typed my Email address, and like evil mushrooms the typo flew around the internet - I'm still trying to correct that snafu.
Response from HDISFeb 20, 2019
Thank you for your feedback. A customer care representative will give you a call and help you get your email address corrected.
JOYCE
Slow delivery time. Products are satisfactory once received, but have to plan on 7 to 10 days for an order to arrive. Next time I should use Amazon! Expedited delivery fees are too high.
Response from HDISFeb 13, 2019
Thank you for your feedback. We appreciate your business. A customer care representative will give you a call to discuss scheduling your next delivery!
Patricia
I have only one minor complaint. The box my order arrived in had tape over the printing on the out side. It looked like it was supposed to cover the name of the product. Some of the tape came off, in shipping probably, and the name and contents were there for all to see. Packages are received by the doorman in my building and placed on a cart in the hallway until picked up. So they are in open view. Maybe boxes without any printing??
Response from HDISJan 24, 2019
Thank you for your feedback. We appreciate your business!
John
The box arrived damaged and open.
Response from HDISJan 23, 2019
Thank you for your feedback. A customer care representative will give you a call!