Hbd JewelleryReviews of hbdjewellery.com

Easy to place order, product arrived ahead of schedule and is of high quality. Great value for money

Good solid company quick delivery does what it says on the tin

Absolutely fantastic service and quality products from Hey Big Day. The website is brilliant, particularly for ordering personalised jewellery. I'd ordered on 7th December a 'name' necklace and a pendant locket (each with little charms), as Christmas presents and both arrived well before. My partner was absolutely delighted with both pieces of jewellery when she opened them on Christmas morning. Unfortunately though, the clasp on the locket wasn't holding (possibly down to my fat fingers when I opened it to put a picture of our dog inside!). I emailed HBD on 27th December to enquire about the return and repair process and received a reply that same day. The pendant was duly returned to HBD with the provided returns label and despite the New Year holiday break was returned to me on 3rd January. The repair to the clasp was first class (my partner didn't let me open it this time though!) and we are both extremely pleased customers. A further recognition has to go to 'Ben' at HBD, whose communication throughout the process was first rate. HBD will definitely be my first choice for any future jewellery and I would highly recommend them for all aspects of their service.

Product as described, good quality. Delivered in a timely fashion considering it was over the Christmas period.

Excellent product.

Girlfriend loves it

Brought a mama necklace for my other half for Christmas in silver. The necklace looked great and I knew she would love it. Then come the problem once she put it on, she must have been wearing it for 30mins make and it had already broken. By the looks of it one of the links has come apart some how. HBD wants photo proof but as the necklace is very small and thin it’s had to get a good picture of the broken link. Edited: was meant to edit a while ago. After giving photo evidence of the broken necklace HBD were quick to replace and send a new one out. The new necklace is holding up perfectly fine and had no problems. Star rating changed.

Daughter loved her necklace - she hasn’t taken it off! Lovely quality and perfect christmas present.