Dylan o B.
Would have been nice to get a branded…
Would have been nice to get a branded gift bag aswell as the little box to put each bracelet in. - had to order bags separate. Also had to pay €65 customs before receiving the parcel which was annoying.
Response from Hbd JewelleryApr 20, 2026
Hey Dylan, we offer branded gift bags, but we would need to raise our prices if we were to include a gift bag in every purchase. Instead we leave it optional. I'm sorry international customs was so expensive for you, I know for our customers outside of the UK, the costs can add up on orders of multiple items. We are working on offering a delivery duties paid method to cover customs before items arrive and prevent any customs delays.