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Hazel Harper (hazelharper.com) has 75 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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75 approved reviews, newest moderated first
Tony B.
I have been waiting almost 3 months for my product. Even though it is obviously lost, no offer has been made to send a new one and a refund has been refused since the product is still, "in transit." My last 2 emails have gone unanswered. As far as I'm concerned, this is a complete scam.
Tera S.
I placed a order in April. It is now August and I have yet to receive the product. I have e-mailed several times requesting a refund and the same general response it sent to me. You can't call goes to voicemail and tells to e-mail.
Nae E.
SCAM...I hope someone sues them, placed a order in March. Never received the product and I've asked for a refund several times, and now no ones responds and the only way to reach them is through email because a recording picks up when you call. Everyone go to their facebook page and write SCAM all over their wall.
Joel D.
Yes, they are the scam company, I ordered on June 6th, 2017 and have not received the order yet. I asked for a refund and they refused. Then I emailed them twice last week and they have not responded! I should have read the review first before purchase it. So DO NOT ORDER anything from them!
Denos C.
Complete scam, ordered 10 weeks ago and never received anything. Every time I inquire, they send me canned message that it may take up to 4 weeks though we are in the 10th week.
Verity
I would give 0 stars if I could. Ordered the charcoal toothpaste back in February still haven't received it 5 months later! I have emailed and get the same response its still showing up as in transit so they cant refund which is BS its has obviously been lost and they don't want to refund me. Avoid this company.
Charlene Lee B.
I wish I had read these reviews before I forked out money for something apparently I'll never receive!! It's been 8 weeks since I was told my item shipped. I've emailed several times, and just like the others received an auto generated response, with a fake tracking number. This company is a JOKE! Customer service is nonexistent!!! I wish I knew then what I know now!! DO NOT ORDER ANYTHING FROM HAZEL HARPER...YOU WILL BE RIPPED OFF!!
Roel P.
Waiting time very long for the producet I ordered. The customer care is really a joke. Only standard oneliners instead of giving answers to my questions.