Chris O.
I have had a hayward chlorinator for a…
I have had a hayward chlorinator for a few years now. The salt cell kept throwing alarm for check salt and check cell. Cleaned many times same result. I bought a new sell from a Internet hayward seller. Installed and the same alarm come up. I contacted Hayward and was told to contact a hayward dealer to get warranty covered. I called one and was told that if I did not buy from them they would not cover. I then contacted Hayward again because this unit has a three year factory warranty. I was basically told to bad and they never tried to get ahold of me again. I bought another brand with a seven year warranty. I will install next season and see how it does. Hayward will not stand behind there warranty unless you buy from a hayward retailer or have it installed buy a professional even though it doesn't take one to install. They are a company I will never buy from again.



