Elwyn from C.
Repeat Customer
Pleasantly surprised a company employee was waiting for me and my wife at the airport arrival area in Maui with a sign bearing my name. Was directed to a waiting area where our bags were collected and kept until our shuttle bus arrived after about a 20-minute waiting time outside the terminal building. The female bus driver was courteous but drove a little too fast and she tried to beat traffic red lights. I believe she actually ran 2 red lights. The ride back from our hotel to the airport was very relaxing. Our shuttle bus driver, “Lab,” (short for Labrador he said) actually arrived about 2 minutes before pick up time. He thanked everyone in the shuttle bus for visiting Maui and he told interesting stories on the way to the airport. While our shuttle bus was stopped due to traffic near Lahaina, he showed us pictures on his cellphone of huge lobsters caught off the coast of Maui. Interesting! Lab is a very careful driver, he never drove past the speed limit. Upon arrival at the airport, he unloaded everyone’s luggage with a smile. Thank you, Lab!