Haute HijabReviews of hautehijab.com

28 days and still waiting! Its been 28days since I ordered and when I look at the tracking through DAI and Passport, my order has not moved since the day I ordered it - its still in Elk Grove US. I have emailed 3x to check and complain and they have said to relax its coming. However I have ordered from the US, UK and India in the last two weeks and all those have arrived within 10 days. I am requesting this to be sorted out asap otherwise I am lodging them as a scam and be requesting my bank do a charge back to recover funds.

I think the hijab company may be a reputable and was recommended by hijabis on YouTube. This is what made me order. 1st order May 2020. HH used Hermes to deliver. My parcel tracked as delivered with GPS!! When o never even knew it was put for delivery. But I never got it. That incident I blamed the courier and they refunded me. I had CCTV to prove this! 2nd Order made to deliver to a different address June 2020. Firstly HH didnt even email me my order confirmation until I asked several days later!! I'm in the UK so really they should tell me the uk price not on dollars. Secondly they used Hermes again!! I mean why would you if they were incompetent first time around. My parcel arrived in the UK 17.06.2020 then there were several delays ! I contacted HH no one replied appalling customer service this again several days ago. HH also use a third company passport shipping who I contacted and they keep telling me to ring an automated service or go back to HH!! Then I put in a complaint to resolver and kept tracking my parcel, hermes is uncontactable and use a virtual assistant. No people!! My complaint however was responded to telling me to contact retailer parcel delay. When I tracked it today they said courier had a problem with delivery address. So I tried to contact courier. Again hit a brick wall cant even email them!! Resolver replied said incorrect address!! I find it hard to believe and they are now returning to sender!! Good luck receiving it back!!! I've put in an official complaint to HH. Appalling customer service. Why dont they use royal mail or amazon lockers or even DHL!!! Pathetic. No ones replied to me. I'm awaiting a reply and have asked for a complete refund. Wouldnt recommend unless you live in texas. HH needs to tale responsibility and offer an apology refund and replacement through another courier. Pure incompetence.

My first review with this company was not good because of the fact that I waited more than a month but turns out the APC courier was the reason for the delay.This is a reputable company, they have good customer service.i am a fan of Melanie and ahmed.I have my orders delivered to my cousin in California and I’ll let him deliver them to me, kinda a long route but this is due to a personal reason.

Salam, I am new to Islam, fortunately I came across HH hijab and it was the best decision I ever made. Not only are their hijabs, the BEST but thier customer service is OUTSTANDING, Lizzy and Emma are the best! I now owned a huge collection, I also wrapped up 5 free hijabs with the points I earned. Monday nights are very exciting for me because I look forward to the weekly drop on Tuesdays. If I could rate them a 10, I would. Yours truly, one satisfied customer Desiree Yearwood

Salam Alaycom sisters and HH team, I just wanted to share how much I love HH Lhamdolillah ❤️ Everything I've got so far has been of the best quality and true to their description. Masha Allah. I just can't get enough of it! And your underscarves... A dream come true!! I've been looking for something elegant and comfortable at the same time and you got everything with that description. Thank you Melanie, Ahmed and team!!

IT has been 30 days and i have still not received anything. I am so tired of waiting. I ordered on the same day from inayah and it arrived to days after. I am just going to stick to that brand and site.

I can not recommend this brand enough. Every scarf that I wear on the daily comes from this brand. The fabrics are amazing, the colors match the pictures on the site. They deliver fast. The cost is really good for how long lasting these scarves are. They have beautiful designs I know I'll be asking for on the gift-giving holidays since they can be pricier. I know they'll be worth every cent that goes into it. Please shop here, you won't regret it. I tell everyone who covers their hair about this company, and love how inclusive they are about who buys from them. I'd rate them with 15 stars if I could.

I ordered 2 viscose hijabs from haute hijab. I really liked that they were soft. My only issue is the price for them. Viscose material is quite cheap so I feel like a lower price for those may be better. But I do love the brand and the quality and packaging was great.