Haute Hijab is listed under Clothing & Underwear.
Haute Hijab (hautehijab.com) has 44 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Jakub Pastele O.
The owner, god help! So arrogant and rude! She constantly lies about the fabrics - poor quality and manipulating that chiffon is breathable and light but it is polyester. She has no shame to lie! The range of products is so poor, no restocks, just more and more polyester
nuran
Avoid like the plague. The Jersey Hijabs are cheap fabric after a few washes will go bobbly and very ruff that looks worn out. Are Over very priced for rubbish quality. The agent blamed the washing machine. Go primark instead the quality is better and for £4 you cant go wrong.
Atiyeh Owczarek R.
The customer service is absolutely arrogant! And the owner... God help. If you only point out that she lies about the fabric (ye, she still lies that POLYESTERIC hijabs are airly, light and BREATHABLE 🤦🏻♀️) and how TOXIC POLYESTER is, she blockes you 🤷🏻♀️😅 the brand is UNTRUSTWORTHY! They sell toxic polyester knew its danger for skin!
Bouthaina L.
I never got my order i want my money back this is absurd
Ina S.
Very poor customer service. I ordered a scarf on November 22 to give sufficient time to get before I leave on December 22 and also paid for expedited shipping. 6 weeks later and I still the scarf hasn’t arrived. I contacted them a few times times to get a refund and they tell me “it’s out of their hands” and nothing they can do for me. I have been buying a lot of scarves from them. This is for sure my last purchase! Do not recommend!
Response from Haute HijabJan 5, 2022
Salam Inas, we completely understand how frustrating the shipping delay has been for you. Unfortunately, as we have discussed in prior communication - although we shipped out your order in a timely manner, Canada Post declared red and yellow alerts and a State of Emergency for three weeks in November due to western Canada's flooding, rockslides and mudslides. The multiple road closures and damaged railway lines and bridges affected ground transportation and delivery operations across western Canada which is why we explained this situation is out of our hands and will require extra patience based on Canada Post's tentative timelines. We hoped and expected that your delivery would have been completed by now but since it hasn't we have refunded you in full. Please let us know if there is anything else we can do for you. Kind regards, The HH team
Jade R.
ZERO CUSTOMER SERVICE. My order is still missing, I ordered more than a month and a half ago, contacting them does NOTHING, you get this generic reply with the useless tracking number that shows only that my item is still in America. I escalated my case with PayPal, but HH are in no hurry to resolve this issue and refund me, I think they're just waiting till their courtesy time is over before giving me my money back...or not at all. Who knows. My order was over $150, not cheap. I will never order again, and word of mouth in Hijab circles travels fast.. you can bet I'll be spreading the word about this thieving company.
Judy A.
I ordered the sport hijab to uae and after I received it I was shocked with the material and the fit it was not nice at all and transparent so when I tried to return it they said I should return in cost which will cost the same as hijab ,not recommend at all don’t even try!
Omar M.
The quality is so bad the hijab didn’t cover your hair and it’s soo interparent
Response from Haute HijabNov 9, 2020
Salam Omar, Thank you for taking the time to provide your feedback. We're so sorry to hear that you found the quality of our hijab to be less than satisfactory. Some of our hijabs, like our chiffons, are a bit transparent so we recommend wearing an undercap with that fabric. However, the hijabs in our other collections should be opaque. We would love the opportunity to make this right. If you wouldn't mind emailing us at [email protected] with a photo of the hijab in question, we would be delighted to assist you in assessing whether you possibly received a defect. Looking forward to resolving this for you soon, iA! Love, The HH Team
