Kathryn H.
Terrible
Terrible - no updates on shipping, not shipped, no response to multiple emails

Discover quality home improvement products at Hausvita. Shop for LED bathroom mirrors, acoustic panels, PU stone panels and more. Excellent service and fast shipping. Remodel your home today!
Hausvita (hausvita.com) has 100 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Decoration & Interior · San Jose, California
Excellent
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Excellent

Decoration & Interior · Ontario, California
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Decoration & Interior · Agoura Hills, California
Excellent
Showing 14 reviews with 1 star · Clear filters
Kathryn H.
Terrible - no updates on shipping, not shipped, no response to multiple emails
Eddie G.
sent wrong product color. But was told to ignore the color on written on the box. I was instructed to open box because the correct color was inside.
Bill
Not happy with product and getting in touch with someone to help is difficult. Give all info to someone that doesn’t understand the product so they can forward that info which they don’t understand to someone else so I can get a call back?? Smh. If you’re selling anything you need to know how to discuss that product with customers who purchased it. That’s what’s called good customer service.. if you don’t have that then might as well shop at Amazon..want to add that being I was not satisfied with the product and gave this company a relatively inexpensive solution by sending me 2 extra wheels from the interior door and they are not interested in helping me resolve the issue, they said I can take it down and send it back but of course I need to pay for return shipping.. smh Horrendous customer service and terrible way to treat a customer. Don’t see them lasting a long time with terrible attitude and false advertising about 100% customer satisfaction..
Chris C.
Made my order, got charged right away, never received any correspondence. Called multiple times and left messages and never received a phone call back. Pretty sure this is a fake company. After almost a month I had to contest the charge with my bank. Wasted valuable time.
AC S.
Incorrect product discription. A complete waste of my time.
Kyle
Shipments lost. Can’t seem to get a hold of anyone. Bummed
Response from HausvitaApr 16, 2025
Hi, I'm sorry for the trouble. If there is any problem, you can contact us via email: [email protected]
J Peter L.
Second time asking for the Red Walnut sample pack just to receive the pack without red walnut. 2 sample packs…both with walnut and no red walnut.
Response from HausvitaApr 16, 2025
Hi, I'm sorry for the trouble. If there is any problem, you can contact us via email: [email protected]
Alexandre Y.
I haven't yet received my order after two weeks! Impossible to find a direct phone number to talk with someone.
Response from HausvitaMar 11, 2025
Hi, I'm sorry for the trouble. After checking, your package has been lost. So we have sent you another package. https://www.fedex.com/fedextrack/?trknbr=772622468062&trkqual=12029~772622468062~FDEG Sorry to keep you waiting, if there is any problem, you can contact us via email: [email protected]