Hatland.comReviews of hatland.com

Bestelling geplaatst , geld van mijn rekening bevestiging dat het opgestuurd wordt . Dan een mail dat ze het niet kunnen leveren. Maar geen verdere reactie op mijn mail. Hopelijk heb ik mijn geld snel terug

What a joke! Do Not buy from here! Purchased a hat that was definitely defective so I paid for the return shipping and then received an email telling me that I should buy from somewhere where I can try hats on 1st LOL! That was a one time chance for business. I buy a lot of 9fifty hats so I know what they should wear like lol! Thanks Hatland!

I bought a fascinator for Royal Ascot, when it arrived, I tried it on with my dress but realised it was the wrong shade of red. I immediately packed it up and returned it at great expense via Royal Mail. After two weeks and no refund I emailed the company, no response, after the third email I finally got a response to be told it reeked of perfume and no refund will be given. This s a complete lie, as I only tried it on and really not sure how a fascinator would smell of perfume, more to the point the event hasn't even happened yet, so them accusing me of wearing it is ludicrous. So, they now have their goods back and my money! I am now having to go through my credit card company to obtain a refund! Disgusting customer service and quite frankly thieves.

Customer service is extremely slow to respond, and very rude. I had a problem with my order, and rather than help solve the problem, they prefer to rather lose me as a customer over $30. I truly feel they have stolen my money. The return policy is designed, so that they can refuse to do anything when you have a problem. I order things online consistently, and I have never encountered a company that disrespects their customers to this extreme. I will not be ordering from then again, and I suggest you don't either.