Martell A.
I payed for two day shipment still…
I payed for two day shipment still haven’t receive my hat yet. This is terrible service

Hat Club is a premium headwear retailer known for exclusive fitted hats and limited-edition drops. Blending sports heritage with streetwear culture, the brand offers officially licensed products, primarily from major leagues like MLB,NBA,NFL alongside unique, custom colorways that can’t be found elsewhere. With a strong online presence and multiple retail locations, Serving a dedicated community of collectors and enthusiasts. While also at the intersection of retail, sports fandom, and streetwear culture. Delivering not just products, but a sense of identity and community around headwear.
Hat Club (hatclub.com) has 136 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 31 reviews with 1 star · Clear filters
Martell A.
I payed for two day shipment still haven’t receive my hat yet. This is terrible service
Jason M.
Hi Hatclub….. I’m not sure where my order is ? My hat has not been delivered so far! If someone can tell me where is my order and when is it going to be delivered then my rating will change to a more positive one. Until then I need an answer….. this experience has t been a good one so far! Thank you!
Chuck P.
Shipping takes to long
Victor S.
I’ve been a loyal customer for more than five years. I made a purchase and they refunded my money and when I went to go look at the size they weren’t no sizes. It was a fitted hat, drop spooky pack that came out the same day and so I ended up getting a 7 1/4 but I’m a truly 7 3/8 the first purchase I made was a 7 3/8 and they canceled my order and refunded my money so I figured it was sold out so I grabbed the 1/4 and when I went back, they had 7 3/8 left a lot. The hat is still sitting. It was a Phillies hat from the spooky pack so I contacted them and asked them if they could by any chance change to 7 1/4 to a 7 3/8 and they said no after they’re the one that canceled my order
Juan
Takes to long to ship out Takes to long for response Takes to for updates on delivery
Bruce M.
Bad experience after bad experience. Company is just trash at this point. Another order cancelled because of "inventory issues" that seems to happen too often. Skip hat club and go somewhere else.
Keith
I ordered this item with my current address the same address I’ve been ordering the past few hats that I bought, 4 in total from the start of summer till now and it was delivered to my old address for some reason. Now I have to go check if it’s still there or else I lose out on money.
Matthew N.
I paid for express shipping and it still hasn’t been delivered.