harttools.comReviews of harttools.com

I bought two Hart stick vacuums and they both fell apart in the same area. Wheels fell off and roller bar plate broke on both. Bought replacement wheels they've broken already. No help from company. Said I didn't send in warranty but I know I did. Won't buy again. Won't recommend to anyone.

40V mower worked well for 3 mowings then quit. Battery says charged but mower won't turn on. Key is in place.

If you are serious about tools. Don’t purchase HART tools! Earlier today I purchased an 18” 40V 1/2 acre push mower. I could not be more disappointed with its performance. After two cuttings (30 min) and two battery charges (1.5 hours) this little mower has already found itself in the back of my shop never to be used again, sitting there to rot away. After being sold that it was a decent mower to find that I’ve wasted $350. It’s low and terrible quality tools for hard working people.

I bought a 40amp weed eater and blower at walmart about 3 or 4 weeks ago I used it 3 times and it quit working I don't know if it was defected or whats up with that but I do know I got ripped off for almost $200 because we were in process of moving and I lost my reciept, and I was suppose to have a 90 days guarantee -instead all I have is a yard full of long grass

Don’t buy!! I purchased the self propelled lawn mower in April 2023 (mind you the one that’s $500), that has a 5yr warranty and the battery was already defective less then year later, after taking good care of of the battery! Then the beginning of may while using the mower, the blades just came off which was scary! After contacting customer service, they gave me info for the service center to take it to, and there is only one, yes one single man that services them in our state! I’ve contacted him twice to get it in, as I did the necessary things he needed, and today July 23, 2024 I still have got no response!! I’m out of a mower!!!! I contacted customer service AGAIN, and explained I need my mower, it’s got a warranty, and the service center isn’t responding! Well they said there’s NOTHING they can do, that he has to fix it! Well here it is almost 3months later and nothing!! Pathetic! So much for a warranty, spending $500 on what I thought was a great mower, I’m so so disappointed!!!! Buy another brand, not this one! Thanks for nothing hart, I literally have no lawn mower all summer!!!!

I contacted HART customer service about a broken part for a circular saw that was still under warranty. The representative assured me that the part was in stock and being shipped out. It has now been over a month and the part still hasn't showed up, so I called again. This time the representative tells me that the part is out of stock, it was never shipped to me, and that they don't know when the part will be back in stock. Then they told me to take the tool to a service center. I checked on HART's website to find a service center, and when I enter my zip code it says "sorry there are no service centers within 200 miles of your location". If the first representative would have told me that the part was unavailable, I would have tried to find another solution or buy a new saw. Instead the job I need the saw for has been on hold for over a month now.

Recently received the Hart 40V weedwhacker as a gift. I used it less than a dozen times and both the battery it came with, and the extra one given to me will no longer hold a charge. I normally LOVE my HART tools and it's why I requested it but this weedwhacker can't take interchangeable batteries and there is NOTHING they can do to help me, a waste of $, worst product by HART. DO NOT RECOMMMEND their weedwhackers at all.

Bought a 20Volt battery 8" chain saw and it only worked for about 20 minutes before a part broke that keeps the chain tightened. Then I spent hours trying to get them to answer my phone calls and then finally they did not have the part and would not have it for about 6 months.