harttools.comReviews of harttools.com

Ended up buying 2 hart cordless vacuums and an extra battery charger. Over $500.00 in stuff just to find out that the brush head lasts 3 weeks to maybe 3 months before it stops working and smells like it is burning. They did replace them a few times, now I have 2 vacuums broken and they are saying they are out of stock and have been saying it for months. Instead of keep replacing the vacuum why not fix the problem with the brush head. Something is wrong with it if it can’t be used to vacuum a house every day without breaking before we’ve used it 3 months. I would love to go buy something else since I can not depend on the one I got but I have spent a lot of money on them. If you haven’t bought one my advice is DONT!!!!!!

I would like three batteries replaced that won't charge since bought new at Walmart.fredricton nb

I bought a vacuum and it stopped working with in 2 months of buying. I reached ot to the warranty department to get a warranty replacement and It has been 2 months since I have reached still have not received my replacement part. I keep getting the run around. “It’s out of stock we just re ordered it”. Customer service and support is a complete joke. DO NOT BUY HART PRODUCTS!!! Save your self the headache.

If I could give this company no stars I would. I purchased a Hart vacuum and 3 months later it broke. I requested a refund due to my warranty in November of 2024. As of today 4/1/25 I have not received that refund. I have called them several times to inquire about my refund. I have had “supervisors” email me and advise me that they will have this refund sent to me. Weeks go by with no refund, so I will email them. They don’t email me back. This company is a scam. Do not buy their products. BEWARE!

Bought a 40V trimmer/edger combination,worked excellent 1st summer went to use it again the next spring and sparks came from the motor, yeah dead, receipt lost. Today (this spring) bought a 20V trimmer, got home charged battery for 2 hours still blinking red, I give up- it's heading back to Walmart tomorrow. TRB in Texas

Bought 20v drill....charger and battery dont work.....company hung up when I called.....disgusting

I contacted customer support.i bought so many hart tools. Bought bothe aircompressors. The HPIF50. Only 3 months old. I used it 2 times. 2nd time it's making such a grinding noise like the gears are chewing up. I left customer service hear it. He knew it sounded horrible. I explained I'm on disability and need it replaced. He told me if I have my receipt I can get bran new one sent. Today is 1/14/2025. I been looking for my receipt but can't find it. So not only did I buy the aircompressor , I now don't have it fixed. I got almost all their battery tools and luv them . Now I'm 64 n a woman. Now I feel it doesn't matter if u buy the tools. You better have receipt also. Now I'm seriously thinking of not buying any more hart tools n breaks my heart. How would you feel? Now I'm outta air compressor that cost alot, I even quit buying craftsman n others. I feel now I made a mistake My names Margaret Klingensmith 271 e Carol St, Alliance Oh 44601

Warranty repair is a total joke. Expect to spend months and endless phone calls trying to get your warrantied item repaired. I have been trying over 3 months. At least 6 phone calls. Every persons says they will get the problem promptly resolved.....never happens. The tools are crap, they don't last. Save yourself hard earned money and valuable time. Buy a different brand, and NOT Ryobi...they're all the same company.