Kim C.
INACCURATE INFORMATION
The consultant Pamela Mims told me my coverage would begin June 1 with the first payment taken out of my account on 5/31. She asked if that was ok, I said fine. When I called back to cancel policy and say with Liberty Mutual because they would also take one more payment out and I couldn't afford that, I was told by another person, Laura that the Hartford policy was written up to start JULY 1 and the first was scheduled to come out on MAY 19!!!!! I submitted the signed cancellation sent by Laura and she is the one who told me the information given to me by Pamela Mims was incorrect. I asked for the payment to be stopped and was told it could not be stopped. I NEVER authorized for payment to come out on May 19 and cannot understand WHY that was scheduled for a policy that wasn't going into effect until July 1! This payment coming out on Monday the 19th is going to put me in a HUGE bind and I am extremely unhappy with this experience with Hartford Auto and will NEVER attempt it again. My homeowners insurance has been with Hartford for years and that has been fine, but am sorry I ever made that call yesterday about the auto insurance. It wasn't even going to save me that much.