Gutter Helmet by Lednor Home Solutions®Reviews of harryhelmet.com

We are in NJ. Our Gutter Helmet was installed in Sept 2023. Our salesman Rich Pacuku from the Mt Laurel Office was very professional in his presentation and very detailed about everything. A pleasure to work with. All was well until this month May 2024 when we saw sparrows at the one corner of our gutter where the downspout is located. My husband used his binoculars and saw where sparrows were getting into the corner so we called Rich first and he said to call Cus. Service and they will make an appt to come out. We called and they explained this is their busy season and it would be about 3 weeks. I called Rich and explained if they block the gutter it will overflow into our basement window area and we will have a water problem in the basement. That problem was why we called Gutter Helmet originally. He said he would call and see if they could come sooner since it could create a water issue in our basement. We got a text 7 days later that they were coning out to repair the problem the next day!! Amazing! Brian and Eric were very professional and knew exactly what to do to correct the problem. Make a long story short, Rich was awesome in helping us and the repair guys were too!! They took off the one piece that was too short and not fitting close enough to prevent birds from entering the gutter. They even took before and after pictures for us to show the problem and the repaired gutter corner! ! Very impressed!!! Have referred people to you! We love our system! Thank you!!!!!!

Dan S was very knowledgeable and professional which is hard to find.

We had Gutter Helmet installed on our house in 2019. At time of install, we were told the gutters would be inspected and cleaned free of charge as needed. Our contract also states the same. I called in February 2024 and was instructed there is now a $50 fee for them to come out and clean the gutters. I received no communication about a change in contract. Asked to speak with manager and told they would call back within 72 hours. Manager never called back. It is now March 2024. Called back and told the fee is not manufacturer fee but a franchise fee. That is not the case. Fee was imposed by Gutter Helmet company not the individual franchises. They do not honor warranty or contract, even if you purchased through Costco.

I had Gutter Helmets put on my home 3 years ago. At the time, I was told that I could get a FREE annual inspection and cleaning by calling the company. Last year when my Gutter Helmets built up with pine needles and debris on the edges, rain would splash over the edge and onto the ground. I requested the free inspection and cleaning but was told these would now cost $50 per visit. I proceeded with the cleaning, but the Gutter Helmets built up debris and failed again within 6 months. The product worked for me when kept clean but failed once debris built up on the edge.

Gutter Helmet kept all their appointments, did a good installation job and promptly came back to make some minor adjustments. The system is working fine. We recommend them

This company told us we would have free cleaning and inspection of our gutters. All of a sudden I am being told it is no longer free and it is $50 due to increase in labor costs. THIS IS NOT RIGHT!

I’ve had Gutter Helmet on my home for three years. I was told I could get a FREE annual inspection/cleaning by calling the company and requesting this inspection. I just called (11/9/2023) to request a fall inspection and was told it would now cost 50 dollars due to the increased cost of gas for your service vehicles. I’m happy with the product but not the change in your company’s policy regarding backtracking about charges to existing customers. Mark Baldy

The whole purpose of installing Gutter Helmet is, "you never have to clean your gutters again". What a bogus claim, you have to call them to come out to clean your gutters because they inevitably have to be cleaned out. Now, they have decided if you want them to come out to clean your gutters you have to pay a $50.00 dispatch fee, how crazy is that?