Charles B.
Salesperson made a major mistake and my…
Salesperson made a major mistake and my project could not be completed as expected. The crew came up with an alternative solution that is not really suitable but left me no choice.
Response from Gutter Helmet by Lednor Home Solutions®Dec 3, 2025
Thank you for sharing your feedback. We’re sorry to hear the project didn’t meet your expectations initially. Our goal is always to provide the best long-term solution for your home, and our installation team proceeded in the manner they believed would deliver the strongest performance moving forward. We’ve already reached out to discuss your concerns further, and we appreciate the opportunity to review everything with you directly. Your experience matters to us, and we’re committed to making sure you feel confident in the work completed. Please don’t hesitate to contact us if there’s anything additional you’d like to go over. We’re here to help.