Austin H.
I very much appreciated that the…
I very much appreciated that the company was able to accommodate a change in my order after the purchase was made, but when the newly requested item was out of stock I wasn’t notified until almost a week later and the item was shipped to the billing address instead of the shipping address that was provided. UPDATE: HarmonicaLand has chosen to double down that they shipped to the correct address despite me having the invoice showing the opposite. The item was shipped to the billing address. I have downgraded my review accordingly. I will not be doing business with this company again.
Response from HarmonicalandAug 29, 2023
It's very difficult for us to make last minute changes as our business is setup to ship very quickly. We still accommodated your request. When a customer checks out he can create and select as many addresses as needed. Then he can select whatever address he wants as billing or shipping. We are not involved in this process all you have to do is tick a box. Our system is fully automated I just checked your order again and we did ship it to the address you entered and selected. Thank you and enjoy the rest of your day!