Harmonicaland Reviews | Read Customer Reviews of harmonicaland.com

Harmonicaland Reviews | Read Customer Reviews of harmonicaland.com

Harmonicaland reviews

Showing 9 reviews with 3 stars · Clear filters

Bobby T.
Apr 6, 2025
Good sounding harp
Took a long time to get the harp.
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Mitch G.
Nov 12, 2024
Don't like the Harmo bag.
Don't like the Harmo bag.
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Thomas S.
Oct 20, 2024
Jury Still Out
Item was backordered, so I had to wait almost 3 months to get my harmonica delivered. Nonetheless the catalog is full of fascinating items, and I expect I will try ordering again.
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Chris D.
May 7, 2024
Greet price, slow AF Turtle shipping
A little bit of a disaster with the shipping - it took two weeks- but USPS finally got the package to me after a grand tour of the US. I got help, but not without a snotty attitude, from customer service after I explained that “customer service” was in fact their job and the error was with their chosen shipper. We are fast on our way to a brave new world where the new normal contains a lack of abundance of service to our fellow humans.
Response from HarmonicalandMay 25, 2024
Dear Chris, Your order was shipped the day after you ordered within 24h. USPS sent it to Florida, then at the FL distribution center it was mistakenly sent to California, once they realized their mistake they sent it back and it was delivered at your residence on 5/11. 10 business days for free shipping is a bit slow and without this mistake by USPS you would have gotten it 5-6 days earlier. I spent 2 hours on the phone with USPS to try to help expedite the process of retrieving a lost package. USPS 9400111206210172961151. Unfortunately, life is not perfect but I guess you are. We are happy though that your harmonicas made it on time at the best price on the market and $0 spent on shipping.
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Joe B.
Sep 14, 2023
Late arrival
Was very pleased with the harmonica set (5 Hohner Rocket Amps) once it arrived, however, arrival time was much later than initially indicated. Had to inquire after a couple of weeks as to the status of the order. Would have appreciated Harmonicaland being more proactive in informing me of the delay.
Response from HarmonicalandSep 14, 2023
Thank you for your business, this item has unfortunately been constantly out of stock at Hohner for a year. We managed to get a few units and fulfill your order. Sorry it took longer than expected.
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michael B.
Nov 13, 2022
Please provide tracking info
If you could provide tracking through USPS I could have tracked it and picked up at post office 2 days ago when it arrived. I just stopped by post office and there it was. You want to know how it is , I don’t know as I got it late because I couldn’t track it.
Response from HarmonicalandNov 14, 2022
Dear Michael, your order was shipped on Monday 11/7 and delivered on Wednesday 11/9 even though you did not purchase Priority shipping. USPS 9400111206223828822652 Our system sends automatic emails every time an order has shipped (please check your spam folder) and you can also find your tracking from your Account: Login My Orders Click on your order and look for the tracking number on the invoice Thank you we appreciate you!
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Steven M.
Sep 1, 2022
Went on chat....nobody got…
Went on chat....nobody got back....called....nobody answered after extended wait...didn't want to purchase online, bad experience..asked if I could pay by certified check...no answer back...ended up purchasing online..your product is excellant but your personel contact needs alot of improvement. If you have anymore videos on JUST chromatic harmonicas let me know
Response from HarmonicalandSep 2, 2022
Hi Steven You placed an order with slow shipping on Sunday 8/25 that was delivered on Thursday 8/29. I'm sorry we missed you on the chat but I couldn't find any records of your question or your chat in our software that records all conversations. You need to provide an email when you contact us on the chat otherwise we unfortunately can not reply. We also have an option to leave a voicemail and I couldn't find any under your name either. I emailed you 2 days ago to ask you what questions you had but I didn't get a reply .... We're always happy to help out customers find new harmonicas since we are a specialty store and all our employees are excellent harmonica players. Thank you for your business!
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Spring
Aug 14, 2022
Disappointing
No problem with Harmonicaland. The quality of harp not good made in China definitely not a Hohner.
Response from HarmonicalandAug 15, 2022
Thank you for your review! The reviews here are not product reviews but store shopping experience reviews. Please leave your product review on the website and kindly adjust this to reflect your experience with the harmonicaland store shopping experience. I see that this order was delviered within 3 days with free shipping and we shipped the product you ordered. Moreover if you have any questions about a product our specialists are always happy to reply and give you as much info as needed.
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