Hardware Online Store is listed under Malls & Marketplaces.
Hardware Online Store (hardwareonlinestore.com) has 139 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Michael B.
Do not buy from this online store! The took my order and after a month I call to check on the status and they told me they no longer stock this part and if I want my money back I had the dispute it with my credit card company.
Ted K.
Absolute scam. They are taking advantage of the elderly. What a shame they can’t run a trustworthy operation and need to steal to make a living. We still haven’t received our order or a refund. Somebody shut these jerks down
Glenn B.
Terrible, terrible company. Ordered 50 jack knives as Christmas gifts on November 1st and after many phone calls and email finally recived 35 of them December 1. Four more emails and 3 phone calls and today I was promised that the remaining 15 piece would be shipped.
Randy I.
This is a fake company, check the about page and see the images they used are from legitimate businesses and articles written about them.
Texas D.
Ordered 3 Christmas timers November 18th, it's now December 14th and no sign of them. Two emails have been ignored. DON"T use this company. They were quick to take the money, and their customer support is apparently non-existent!
Ben S.
Very Bad service. This company is totally incompetent. Ordered 6 coal buckets for 108.23 and 2 months later still have not come. Talked to their service rep at the 4 weeks late point who said they would send them that week. I still have no buckets. Finally reached a sales rep after multiple calls and emailing them. They promptly issued a refund but what a lot of trouble and stress. If you want to talk to these people call early as soon after 9:00 as possible. No emails were answered. Go to Acehardware.com they have what you need and get it to you or a local store without any hassles.
Jerry M.
Please save your time and money. This site should be reported to the B.B.B. They like to pick up the phone and hang up on people. What comes around goes around. My family has been in customer services since 1950. We know that if 1 person gets upset, it will cause more people to get the bad vibe.Simply because bad news travels fast as light. If the company was a straight shooter, The circumstances would be rectified.
Paul C.
Three weeks order never showed up. After two days of trying to get a response finally the third day I was told the store credit card processing was broken. But still yet they charged my card on the day I ordered the merchandise. Said they would refund me my money. Very disappointed in their operation I placed the order because I needed it. Three weeks down the drain I have to finish nd a different vendor.
