Bill
SHIPPING ISSUE RESOLVED BY HOS
I had a problem with the shipper, not HOS. They (HOS) were very accommodating in assisting me in the problem resolution. I could not have asked for more from any vendor in bringing my issue to a satisfactory conclusion. As an observation, I don't believe that they have a huge staff. The positive on that is that their prices are great because of the low overhead. The negative is that you can get your orders quicker from other vendors, but you are going to pay considerably more for that convenience. If you don't need it immediately and you can wait for your product, this is the best place to buy from. This is the first place that I will check for all of my future needs. One constructive criticism is that the online ordering site needs work. If your billing address and shipping address are the same there are no problems. If they are different, it doesn't work.