Hardware Online StoreReviews of hardwareonlinestore.com

It's been 15 days since my order was confirmed, and I have not received the honey bottles I ordered despite the fact that they were promised in 3-9 business days. Of course, my credit card was billed immediately. I've called the company numerous times but have not gotten an answer. I'm willing to change my review if I hear from the company via email. Sure wish I'd read the reviews prior to ordering!

Never and never will I use this company again. I will report to get them expunged from the Federal buying system. Bought and paid for products in February and the order has not been delivered and my request for refund ignored. They even hanged up on me during my last call.

Absolutely the worst buying experience I have ever had. Made a purchase on 6/20/2019. Shipping stated 3-9 business days. Item still has not shipped to this date and their customer service is a joke. First of all I did never received a tracking number for the shipment until I reached out requesting one. Secondly each time I called in I was placed on hold, hung up on, or told I would be called back because they had more important customers to attend to. Very rude and never once did they call me back when told they would do so. I called in to cancel my order and again I got the run around and was told I would get a call back. Never got a call but now they are sending me emails that my order has shipped. I don't even need this item anymore because I needed 4 days ago and had to buy one elsewhere. If you need something quickly or need questions answered do not do business with this company. I wish I could give negative stars.

Selling items they don't have in stock. Wait 5 days to inform after they charge credit card immediately. Bogus web site.

Unfortunately I used them BIG MISTAKE. They advertised one thing the send you a inferior item. Sure you can return it but they don't refund shipping and charge a 25% restock I will never you them again!!!

One star review is a bonus. Ordered two weeks ago, took 10 days after order to even speak to someone. I was cursed out by Corey because he did not even know how to look up the order number I gave him. He became frustrated and cursed me out. Finally spoke to Corey, and all he could tell me is the warehouse has not sent out the items I ordered. Also it would take three days to issue a refund and then how long before it would actually return to my credit card. There should be a place for no star, for this company.

I ordered 2 pots for my garden very nice and cheap 5 days ago, I was excited because the same items were to much expensive in other online stores, to find out today an email saying that they feel sorry because they realized they don't have it anymore. It is a joke???? So, I will not recommend buying from this store. At least I received to emails, one when I bought it, and the other one to say they don't have it anymore, because this 2 email I will give them the star. Now I have to track my account everyday to be sure I get my return.

Would not show shipping cost easily. Cost excessive.