HardrockReviews of hardrock.bet

Kenneth the person I chatted with was extremely unprofessional. I am locked out of my account and can’t withdrawal my money from in my account. SCAM DO NOT USE BY ALL MEANS

Hard Rock Bet is the worst sportsbook in the world. I understand that they are the only legal Sportsbook in Florida so they don't even try to please the customers. My account has been suspended for using multiple devices, I went along with all the compliance procedures. I provided all of the necessary documents and they re-opened and then suspended it without no explanation. I have been a customer since the beginning I have also deposited over 40k on this platform and they still treat me like a common criminal, no satisfaction, no nothing. I cannot wait until there is another legal sportsbook in Florida

I've played for months at their online casino and never had a problem with deposits from 2 banks , On a really good night, including a Major Jackpot, I began to withdraw funds to those same banks. All told, while I was still playing, I made 8 withdrawal requests totaling $40,000. Next thing I know, my game is frozen and mI got a technical error report. I tried to play other games but always got the same result. So I quit for the night. Next day, I checked both banks to make sure deposits from Hard Rock went thru. Nothing. Went back to the website, still no access to games. Checked my withdrawal record and found out they were suspended, but no reason given. That started a ten day fiasco with support demanding that I send them proof of my accounts at the two banks, which I did. Over and over. Notice I had no access to my $40,000. After days of this, the request came to forward front/back of my auto license, and "A SELFIE". Sent me a link photo'd my license, took a selfie and got a 'successful' response from the receiving site. Next day, message was "Not Acceptable", send again. Waited for the same link, provided the same photos as the day before. Next day, suspension lifted. never a reason given for the suspension during the ordeal. Or a person's name, only Support Team on the other end of my communicatioins.

They just blocked my account for no reason. I had bets in I can't check now. I feel like I won, because I've been playing and loosing for a couple weeks now and I was about to check my bets and out of no where they tell me my account is suspended

Decent user interface. But my wife opened an account and hard rock bet suspended the account for some unclear arbitrary reason and basically blocked access to the funds that she deposited along with several bonus bets. Chat agent didn't solve the problem and the response time frame or window said about 1 to 2 days. Meanwhile, no access to the account costing my wife time and money. This is clearly unacceptable and I will be avoiding this site like the plague. I suggest that others out there do the same; unless you want your hard earned money frozen and you want to be restricted from wagering. Hard rock bet = hard earned money confiscated!!

wish I could use another sportsbook in florida

Scum and lackluster options

The worst. Don’t bet in there. They just change your payout as they want and then you only have the choice of a chat. On that chat the reps just don’t care and they just left and leave you there, then some other comes in the chat and also leave you alone. That’s incredible. Real thieves