HardrockReviews of hardrock.bet

I seen the promo for hardrock bet 5$ and if your bet wins you get 150.000 in bonus bets. Well I signed up deposited 10$ it’s the minimum deposit. Made two bets 5$ each at the same time. They settled at the same time. One bet loss one bet won, that’s great right bonus bets are won. No, nope even though my bets settled at the same time Hardrock took my loss bet and counted it as my first bet and took my bonus funds. Nowhere do I remember in the terms saying your first cash bet. It says bet 5$ and win!! Pathetic Hardrock do better!

Withdraws canceled with no input whatsoever. Refused to address or discuss the issue. They enter and exit chat to reset any customer service progress. "I AM PREPARING A REPORT WITH THE FLORIDA GAMING CONTROL COMMISSION." Immediately responded, withdraw confirmed and executed. You're welcome.

I recommend that you never bet on this app, THEY ARE THIEVES, and do not try to ask support for help or claim anything from them since they will never solve your problem, they make fun of you leaving you talking alone in the chat, they never solve your problem, ATTENTION with transactions since they will always discount you more than you deposit and if you claim to your bank or the platform through which you deposit the money there if you can get your refund but the bad thing about this is that later these THIEVES will withdraw it from your funds of the Hard Rock Bet account, and you already know what happens with the support, do not waste your time and do not fall into the clutches of these THIEVES

The worst. I opened my account and made a deposit. One day after that they suspended it and wanted more verification. My passport . I decided to not do that and asked for my initial deposit back. They said they could not to that. So I can’t log in to get my money back due to it being suspended. I would say this is on the edge of criminal. I tried several times to work this out but all I get from their AI generated customer service is that we understand your frustration and we will get back to you. We need another sports book here in Florida. Hard rock is the worst.

CONSUMER BEWARE!!! If you have an issue your only resolution is through chat or email. (VERY POOR CS BOTS) Also you are unable to remove your payment method once entered

They suspended me because they wanted ID verification.... I was able to get in... I Withdrew my funds and went to log in again and they SUSPENDED ME AGAIN..... They are suspension happy.... run away from this place... just use Bovada

Such terrible customer support. You can’t talk to anyone who can help they all repeat the same line over and over. I highly recommend finding any site but this one

Terrible customer service. The monopoly they have in Florida needs to end.