HardrockReviews of hardrock.bet

I wish I could give them a "0"rating. They close my account which had a balance for no good reason, they claim to have top notch customer service like 24/7 availability, live phone customer service and live chat, none of this is true. Only phone number provided is for gambling addiction help line. You will be redirected every time to email customer service which only will send an automated reply with a promise to reach out within 24 hours which will never materialize. I even attempted reaching the Seminole tribe gaming commission in Florida that were only able to transfer the call to an automated message that prompted me to once again reach out to hard rock bets customer service via email, yes the same email for the customer service that never reaches back to you. Please stay away from this people, I've exhausted every possible venue to no avail seems they can go about ripping anyone off without consequences. My next steps will be the Florida gaming comission and the better business bureau.

Can anyone get through to these people? I've emailed them several times about an issue with no response back. I'm trying to make a wager with my card on file and it says transaction can't be completed.

Worse Casino App out there. Promotion is fake. And 24/7 customer support joins the chat then leaves immediately so you can't resolve any issues. You reach out email and all they say is reach out to customer support. Stay clear from this app

I have never downloaded or used HardRock Bet. But I play puzzle-type games on my phone and their ads are unavoidable. Twice, now, months apart, I have gotten fraudulent transaction notices from my bank that they are trying to have a $25 withdrawal authorized from my debit card—card info I never provided! I wish there was a way to report them to an Agency that could actually help!

They literally change the rules to keep you from winning anything at all. I had a good run with baseball/hockey for a while and they changed the betting to only "win" or "odds" but not both reducing your winnings. They are also good at letting you bet on a live game and holding back a score that works in their favor until you place your bet. I'd stay on for the fun if they weren't so cheap but not having any fun winning every once in a while is not a good way to treat your customers. I'm done.

I wish there was a no star! I gave them my money and of course the game glitched on my bonus! I reached out to let them know. After over an hour of conversation they have not recognized this glitch.they will take your money but not fixed the glitches in there game. Save your money and don’t be disappointed!

I signed up made the deposit to qualify for the welcome offer which is 200 free spins on huff and puff and a match deposit. It's been a week and they still haven't issues my bonus. I been chatting and sending emails and still no results but be patient. They don't have a number to call for Michigan residents. I play online casinos alot and never had this horrible experience. They need to be boycotted and reported. I'm truly gonna stick with bet MGM and draft kings they the truth with live chat agents.

Usually you'll win the first couple times on these apps and that's it. This one you don't win at all I didn't and I tried really high bets to really low ones. And then I referred a friend. She downloaded the app deposited $100 she even placed a bet in the sports which we don't even know how to do but she did that cuz she was supposed to. I never got a penny. I tried to reach out to customer support many times about this cuz she didn't get her money either. Nothing. My honest thought on this app is it's garbage. And their games are not being regulated just like the casino itself isn't.