Brian B.
I actually did get what I ordered
I actually did get what I ordered, unlike many other people, although it did take a month to get here. I ordered the heated vest and it came with no battery. I contacted them and at first they said to check the package to make sure. I did, and no battery. I let them know and they said "sorry about that and offered a $10 compensation. I said I bought a heated vest and have no way to heat it. They then said sorry for the inconvenience and offered a $15 compensation. I then just asked if I could get a replacement battery. I asked if all of the vests are like that. They just responded with "we're sorry for the inconvenience " I still don't think they have any idea what I'm talking about. I think if I suggest a return, they will just be more confused. But I will try. I probably won't see my money again.

