HardpointingReviews of hardpointing.com

Kept me informed about shipping but took one star off because it took quite a long time to receive it. Otherwise I am happy!

Two of the lights don’t work. We switched out the batteries in case they were defective but to no avail. My husband loves the two that do work.

Save yourself the frustration and shop elsewhere. My package was marked as delivered, but I never received it. After numerous emails back and forth with Hardpointing, customer service did nothing except repeatedly send me links to third-party tracking websites and a generic “proof of delivery” document instead of meaningfully investigating the issue. Despite explaining multiple times that I never received the package, Hardpointing refused to open a proper investigation with the carrier, refused to send a replacement, and refused to issue a refund. Instead, they repeatedly insisted the matter was closed. Customer service is measured by how a company responds when something goes wrong. In my experience, Hardpointing failed completely. If your order is lost or there’s a delivery problem, don’t expect this company to stand behind its customers. I will not purchase from Hardpointing again and cannot recommend them based on my experience.

I contacted the seller and let them know I was moving. They made sure to have my package delivered to my new place. Thank you!

The product will be fine but I think the shipping took much longer than necessary.

Found a product I wanted, but the wait is long...

Love the compressed towels! I have already used one to remove my make up. Perfect size too! I can’t wait to pack them in my suitcase for our upcoming travels. Delivery was pretty quick also.

Easy to order and kept me informed of the status of my order at all times.