Angelo D.
What a phenomenal company
I've been using Happy Heads since fall of 2022. The product is amazing. As backstory- I'm a 50 yr old male and in my mid 40's, I started experiencing hair loss that was out of control. I stumbled across Happy Heads on Instagram and it's changed my life. My hair has been restored about 90% of what I lost and I couldn't be happier. When I first started using Happy Heads, I decided NOT to tell anyone and to see what would happen. After 9 months or so of disciplined use (not missing one day) I had family and coworkers randomly ask me if I was painting my scalp or wearing a toupee- ha! When results started to manifest, my self confidence massively increased. I wanted to leave this review to tell you this company has stellar customer service. I recently had an issue with the pharmacy that compounds this formula and I wasn't receiving the right quantity in my orders. I reached out to Happy Heads and got Alexander. Alexander went above and beyond to help my situation. He answered every question I had and when I hung up, I felt assured and safe knowing he was handling my case. His follow up communication of both email and phone was terrific. When a company like this has a great product and also a great staff- it's like a compounded formula (pun intended) of excellence in business. If this industry handed out academy awards, Alexander would sweep and win every category he was nominated in- BEST customer service, BEST product knowledge and BEST communication- Thanks Happy Heads!
Response from Happy HeadOct 17, 2024
Hi AA! Thank you so much for this absolutely glowing review and for being a dedicated Happy Head patient for 2 years! We are beyond thrilled and excited to hear that you've seen spectacular results since starting and in turn become more confident! Our goal is to help everyone with their hair goals and to work with you, and your dermatologist to make sure you are getting the best medication for your hair loss! We want to make sure that we a source of guidance, knowledge, and support throughout your journey since it takes time and patience, but as you've seen as long as you remain committed and diligent, you will start to see results! Lastly, we wanted to thank you for the shoutout for Alexander, and we will make sure to let him know the awesome job he did to help make you feel assured and constantly up to date! Thank you again for this review, and we are happy to have you in the Happy Head family! We're rooting for you!